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All reviews very nice stay short break golf course the hotel staff swimming pool stayed here great location golfers
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Reviewed 14 September 2018

This hotel is very basic but adequate. The swimming pool is large it was a little green this year. There is a bar which if you shout loud enough you normally get served !The rooms are large basic, Clean and adequate. We would go back again there is nothing not to like.

Stayed: September 2018, travelled as a couple
Thank tbrown654739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_HR_, Responsable relations publiques at Garrigae le Domaine de L'Esterel, responded to this reviewResponded 14 September 2018

Dear Guest,

Thank you for publishing this review following your stay at our 3-star facility, by the french riviera side !

It is a pleasure to take account of your overall satisfaction !

Make sure that we will not fail to rely on your remark in order to perfect the experience of our guests.

We look forward to having you soon at Domaine de l'Estérel ;)

Best regards,

The Management


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018 via mobile

My girlfriend and I had booked 5 nights. When we checked the bed in the first room we found two bugs in the sheets. We asked for a new room, in that room there was still trash from the previous guests under the bed. The third room looked to have been exposed to moisture in the ceiling and was very humid, on top of that the doorknob actually fell off when we closed the door...

Stayed: September 2018, travelled as a couple
Thank Frederik J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_HR_, Responsable relations publiques at Garrigae le Domaine de L'Esterel, responded to this reviewResponded 12 September 2018

Dear Frederik,

we acquainted well with your review.

It is with regrets that we take your remarks into account.

We are sorry for the different disagreements occured with the rooms set at your disposal. Our team did its best to put you in the best conditions of comfort, and we are sorry to learn that it was not enough to you.

However your remarks regarding the third room set at your disposal seem to be a little unfair. Indeed this one is air-conditioned, and the air is very cold in order to avoid any moisture. Furthermore, the doorknob did not fell off when you closed the door, it was just a bit unscrewed. Our team would have been happy to fix it if you asked.

You chose to leave, and the remaining nights were refund to you.

The issues encountered were all unusuals, nonetheless be assured that we will not fail to rely on your remarks to continue to put our guests in the best conditions of stay.

Best regards,

The Management

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Reviewed 6 August 2018 via mobile

Got there and had to wait for our room almost 1 hour after 8 hours in the car. When I complained I was told it was a very busy day. I guess this hotel was something extraordinary 20 years ago; now it is outdated and old. Breakfast is OK, Pool could be cleaner and service average. I am not sure I will come back, specially if we consider the price: 240 Eur per night for 4 people ( breakfast included )

Stayed: August 2018, travelled with family
Thank Permart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_HR_, Responsable relations publiques at Garrigae le Domaine de L'Esterel, responded to this reviewResponded 6 August 2018

Dear Permart,

We acquainted well with your remark, thank you for sharing it with us.

This experience did not live up to your expectations, and we are sorry to learn that.

Indeed, we face a lot of work during this summer period, but it does not prevent our devoted team to make its greatests efforts in order to welcome our guests in the best conditions.
We regret to learn that you did not feel its warm welcoming.

Still, be assured that all your remarks are well-taken as they will be useful on our next enhancements.

However, you appreciated the quality of the food composing our breakfast, which is a good reward for us !

We will know how to let you go on a better feeling, if you accept to renew your visit.

Best regards,

The Management

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Reviewed 30 June 2018

Reasonable Golfhotel in a quiet golf area. A bit outdated and some renovation could help but a good swimmingpool and breakfast was okay too. We had no diner because our neighbour guest were not satisfied about the quality so we die not try. Service could be more friendly and even a good morning or hello was to much effort. The stagieres have really a lot to learn, both on service and knowledge. I can understand If they do not know the metier yet but the least they can do is ask their mentor or someone more experienced. Overall we had a reasonable stay.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank dberen220943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_HR_, Responsable relations publiques at Garrigae le Domaine de L'Esterel, responded to this reviewResponded 3 July 2018

Dear guest,

Thank you for taking the time to share this review with us, following your experience at our 3-star facility.

We are sorry to note your mixed feelings about the service provided to you. The remarks of our guests are useful to perfect their stay. Please be assured that we will not miss to rely on them to improve us.

Nonetheless, we have to inform you that some renovation are already planned in our establishment. Then make sure that your remarks will be very useful to better target those to come.

However, we are delighted to know you satisfied by our swimming pool, perfect to enjoy pleasant moments of relaxation !

Feel free to renew this experience, we will do our best to let you go back on a better feeling.

Regards,

The Management

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Reviewed 24 June 2018

Spent 2 nights. Friendly, helpful staff with spacious room. Dinner in the restaurant was a most pleasant surprise. Peaceful surroundings being set on a golf estate.
Highly recommend staying here .....

Stayed: June 2018, travelled on business
Review collected in partnership with this hotel
Thank brett656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_HR_, Responsable relations publiques at Garrigae le Domaine de L'Esterel, responded to this reviewResponded 25 June 2018

Dear Brett,

Thank you very much for sharing this beautiful review with the other travelers, following your experience at our 3-star facility, le Domaine de l’Estérel !

There is nothing more rewarding for our staff than knowing you fully satisfied by this stay among us ! You highlight the beauty of the setting in which we are fortunate to receive you, and we are delighted to learn that you benefited of it !

Our staff will be happy to welcome you again on a next trip to St-Raphaël !

See you soon !

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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