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Reviewed 9 September 2018 via mobile

Location is very good, and the staff was really nice and helpful. The lobby is nice, but that’s about it. The rest of the hotel is generally in bad shape. Messy corridors, not good lighting. The room has everything you need, as in amenities and such, but it badly needs renovating. Painting on the bathroom door frame was peeling, carpet, drapes, and bed linen looked really old, the pipes in the bathroom are loud... overall would not really recommend

Stayed: August 2018, travelled solo
Thank Mariana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Booked this budget hotel for our employee to stay in whilst he was working with us in Nice. The cheaper hotels in Nice tend to be a bit ‘tired’ but generally good value for money. This was noisy all night, smokey in the room (non-smoking) and our guest woke up to a rat on his bed! The reception staff asked ‘How big was it?’ When he complained & didn’t even apologise. Sounds like they see them regularly. Then tried to argue about refunding the remaining 2 nights.

Stayed: April 2018, travelled on business
Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

The morning staff was rude and inconsiderate. We booked a room with heating and received one with no heating and no lights in the bathroom as well. We stayed for two nights while requesting to fix these problems and only one was fixed (the lights). The person at the reception told us to leave (extremely rude) and told us he would give a full refund then lied and did not do as he said.

Room Tip: Do not get one
Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank myramassoud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018

The first reason why I've chosen this hotel, was its location. Two minutes by walk to the tram stop, 5 minutes till the railway station, where also an airport shuttle bus has a stop. Hotel is located practically at the city center, but on a side street, so it's not noisy. The hotel staff are polite and always ready to help. It makes sense to take breakfast at the hotel, because outside you can buy for the same money only 1 cup of coffee and 1 croissant. Of course, for those who prefer comfort, this hotel is not good enough, but if the most important thing for you is a shower with hot water, clean bed and quiet for night rest, this is an ideal option.

  • Stayed: January 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Marina_Nikolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_P06, Directeur général at Hotel d'Ostende, responded to this reviewResponded 14 March 2018

Thank you for taking the time to share your experience here on TripAdvisor about Hotel Ostende.
We are delighted to learn that you enjoyed your stay between us, and that you liked our location and staff.
Please find our best rates and offers on our official website: hotelostende-nice. com, you will have a bunch of special offers and discounts.
We look forward to welcoming you back soon.
Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

Hotel is suited on very good place. Everything is nearby on walking distance. Hotel is simple but nice. 24/7 reception is nice to have. Room cleaning every day. Always clean towels. Maybe outdated but still good to stay for short trip that I had.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank tonikrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_P06, Directeur général at Hotel d'Ostende, responded to this reviewResponded 18 December 2017

Thank you for taking the time to share your experience here on TripAdvisor about Hotel Ostende.
We are delighted to learn that you enjoyed your stay between us, and that you liked our staff, room, and location.
Please find our best rates and offers on our official website: hotelostende-nice. com, you will have a bunch of special offers and discounts.
We look forward to welcoming you back soon.
Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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