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Reviews (1,172)
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All reviewstropical gardenarty hotelold townsmall pooloverlooked the gardenbreakfast and dinnertrain stationair confour nightsreception staffsouth of franceshort breakpromenade des anglaisprivate beachmonte carloflower marketcroissants
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Reviewed 12 September 2017

My wife's family has been staying at the Windsor literally for decades -- in fact, when we reserve it's in her mother's name. For the most part it delivers. Rooms are varying sizes -- the smallest are not recommended -- and, if you pay for the garage (only three slots) it will be a tight squeeze for many SUV's. Breakfast and dinner in the charming garden are excellent, with the prix fixe dinner a particularly good value. The location is excellent, a modest walk to the centrally located Place Massena and two blocks from the Promenade des Anglais stop for the airport bus. The room decorations are somewhat eclectic and the elevator has a Cape Canaveral countdown as it gets to your floor -- but that just adds to the charm.

Room Tip: Ask for a room facing the garden, away from the street. Smallest room(s) can be claustrophobic. Check it out before you unpack.
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank bobandmarieclaude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

We stayed for five nights in mid April. The location is good for walking into the old quarter and down to the promenade. The arty style of the hotel is interesting as is the outdoor aviary beside the small swimming pool. We had breakfast beside the pool on the first morning but found it a bit of a battle with the wild doves landing on the tables and helping themselves to whatever food was in reach. After that experience we had breakfast in the nearby cafes. Our room was fine but one small issue was the shower screen which did not prevent water getting onto the floor and leaking out onto the bedroom carpet. We were surprised to find that cash was not accepted in the bar and drinks had to be charged to rooms. Apparently staff are not allowed to handle cash and when we returned to the hotel one night I tried to get a fifty euro note changed at reception as the taxi driver had no change. The man on reception duties was not at all helpful and said "We are not a bank". Well that may be so but Hotel Windsor in some aspects is not customer friendly!!

Room Tip: Worth getting a room with a balcony overlooking the garden area .
  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Donal F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

We stayed there for 3 nights. We had an issue with the room initially which was immediately fixed and generally the staff were really nice, especially Jeroen. He really knew how to provide good customer service. The rooms are very nicely done and the garden is stunning. The poolside is great for relaxing but not great for those looking to get some sun. The location is really good- it is around 10min from the main train station and only few minutes away from Promenade de Anglais. Couple of things that could be improved would be an iron and some toiletries in the room. It only had shampoo, no body lotion, conditioner, etc.

Stayed: September 2017
Thank SSandy777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ODILE R, Directeur général at Hotel Windsor Nice, responded to this reviewResponded 5 September 2017

Dear Sandy,

Thank you for taking time to write good returns from our hotel.
Yes our staff do the best to help and satisfy everyone.

Best regards,

Odile

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017

This is a beautiful old building which also benefits from a fairly large garden and also a small swimming pool. Rooms and public areas have eclectic decor and furnishings, our double room was pretty basic and overlooking the garden and street. Hopefully it will be refurbished and dragged a bit more up to date this winter coming.
Breakfast is served in the garden, although a hasty retreat was observed due to a downpour. There is a good choice of continental breakfast items, fruits, yoghurts, alongside a small choice of hot items. Certain of the staff were extremely competent while others looked and behaved like fish out of water.
We didn't eat in the restaurant so can't vouch for it, but the menu was different every day and looked interesting. The restaurant is not open on Sundays ...we arrived around 10.30 expecting to take a nice drink in the garden, several other people were out there too, but there was no one to serve us; no bar tender inside and begrudging service from the night receptionist .. meanwhile, others had left the garden and gone to bed.
We spent a few hours on our last day around the pool .. and regretted it because we were both bitten by insects. The garden lives up to its jungle appearance with wildlife.

Stayed: August 2017
Thank UKBernie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

A lovely, peaceful hotel with friendly, English-speaking staff, a beautiful garden, great restaurant and plenty of shade around the smallish pool.

Our room was a good size with great wifi and excellent soundproofing. There is aircon which kept us comfortable enough. One quirk in our room was the open view from room to shower. I pinned up some towels over the gap using some pin holes from previous guests. The next day someone had done a more permanent job with some staples and a sheet.
A warning to anyone booking a triple room via Booking.com - you don’t get three single beds as advertised, you get two single beds and a camp bed. The hotel says they have told Booking.com about this, and they did swap the bed base for us after one night, although we still had the camp bed mattress so it was still a smaller bed and less comfortable than the others.

The garden, where breakfast and dinner are served is absolutely gorgeous. It’s completely in shade, as is the pool-side area, which won’t be to everyone’s taste but was perfect for us. The pool is not tiny but not huge, and was always quiet, mainly because a lot of people go to the beach for some sun I think.

The in-house restaurant is gorgeous. Top tip - reserve if you’re arriving at the hotel late in the evening. We didn’t and had to go out to eat on our first night there. It’s also shut on Sundays. Worth ordering creme brûlée as it's 'fired' at your table which is a good crowd pleaser.

Didn’t try the private beach because when we got there it was full. We were then told that you have to reserve a day ahead to have a chance of getting a place.

The hotel can arrange transport to the airport for you - for me and two teens it cost €33, no idea how that compares to other services, I just used them for convenience.

There's a good little U supermarket a few doors down that sells fresh milk and fruit, suncream, etc. and is open on Sundays.

I absolutely recommend this hotel to anyone as long as you don’t want to get a tan by the pool.

Stayed: August 2017, travelled with family
1  Thank m0llym00zer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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