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Mercure Nice Centre Notre Dame
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Reviews (1,192)
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All reviewsrooftop pooltrain stationsky loungeironing roomold townprivilege roomavenue jeannespresso machineterrace roomsun deckshopping streettop floorcentral locationmini fridgeminute walkstandard roomexcellent location
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29 - 34 of 1,193 reviews
Reviewed 18 September 2017

Just stayed here with my wife for 4 days. Our room was quite large, but we did pay for a junior suite, the location is very good close to the main railway station and the trams.
Staff are very friendly and helpful.
The hotel is let down by several factors, breakfast was very ordinary and the towels in the bathroom were so small and thin is was like staying in a 1 star hotel.
If you don't mind the above issues and want a convi
Entente place to stay then this is ok.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 255344Peter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard S, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded 20 September 2017

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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Reviewed 17 September 2017 via mobile

Beside tram and main shopping street. 10 min walk to beach and market (well worth visiting). Rooms clean but small. Nespresso in room but only 3 capsules left per day. Very good and diverse buffet breakfast if you pay for it. Plenty of eateries locally otherwise for breakfast. Roof swimming pool (cool temp), 2 person hot tub, sun loungers and easy access bar. Great views from here. Bar offers sandwiches rather than main meals. Would stay again. staff very friendly and helpful.

Stayed: September 2017, travelled as a couple
1  Thank DDF14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard S, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded 18 September 2017

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

Good things are location, near train station,pool and bar on the roof. I had a superior room and toilet was in a space size of a small closet with no ventilation. That a/c was very weak and front desk told me that it was set for a maximum of 7 degrees below outside temperature. Shower was big. They should have saved dize on shower and increase size of the toilet.beds are average. Window do not open.Can find better for the price.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank traveler14830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard S, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded 18 September 2017

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

Had a great 3 night stay here. Location was super convenient for the shops, the old town and not far at all from the promenade and the beach. Rooftop pool was great for a bit of sun-worship, the food at the bar was also great and staff were all extremely professional, friendly and helpful. Would stay again, definitely.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Rosco_syd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard S, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded 18 September 2017

Whaouh ! Thank you !!
We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame.
It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

We love this hotel. As always we were pleasantly greeted at reception. The staff are also so polite and welcoming. Our room was on the 7 floor with a balcony. Rooms are always clean and it is especially nice to get free juice and Nespresso coffee provided daily. We really liked the addition of the hot tub on the roof top. Such an amazing view :)
The hotel is central and there is an 15 min pleasant walk to the beach (there is a tram for those who don't feel like walking).
We had an excellent stay as always, and will prob be back next year too x

Stayed: September 2017, travelled as a couple
1  Thank PookieHampshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernard S, General Manager at Mercure Nice Centre Notre Dame, responded to this reviewResponded 18 September 2017

Whaouh ! Thank you !! We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame.
It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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