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9 - 14 of 763 reviews
Reviewed 14 August 2018 via mobile

We came here 10-15 years ago at that time it was a very nice exclusive hotel. Today it’s a very old fashion hotel with Sanitair going back to the years of 90. The location is still good directly located to the beach but the beds are placed on such a way that it’s the maximum profit for the hotel but no privacy left. Every where crying children so if you are looking for some rest don’t go there. The food / restaurant have been outsourced. The breakfast in the past was always something to remember today it’s not. So I will try again hopefully within 10 years time but surely not next year. By the way the exclusivity of the small town Juan Les pins has disappeared as well. Not al lot of nice exclusive shops anymore. It seems that the money has left Juan Les pins.

Stayed: August 2018
1  Thank rene3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELGARDENBEACH, Responsable relations clients at Garden Beach Hotel, responded to this reviewResponded 4 days ago

Dear Guest,
Thank you for your message. We were sorry to learn of your concerns with your last stay and we would like to apologize for the disappointment you have expressed. We can assure you that, as it used to be 15 years ago, customer care is amongst our highest priorities and will remain in 10 years.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

After our second visit to this hotel I have to confirm it’s location is it’s best feature. Being in the centre of town and walking distance to the station for trains to Monaco and Cannes. We had a sea view room and balcony. The room was ok and functionable and probably due for a refurb but we were very happy. The reception staff were very friendly and helpful. Unfortunately two members of staff require some training. The concierge didn’t once smile or greet us in any way, but he did to those people who arrived in their expensive cars for valet parking and was given a nice tip (not even staying at the hotel). Secondly, oh dear and this has been mentioned before in a review. The beach manager, we arrived on the Friday and booked beds for the Saturday, what seemed to be a difficult concept for him, he reserved the beds on the bed plan. On Saturday we arrived at the beach and saw he had crossed out (still visible but erased out) our reservation. Again, we had to negotiate for him to let us have beds even though there were plenty free! There is definitely a scam going on and his attitude is very off putting and made me feel uncomfortable. I think a tip would have helped. Management, you should take note of this, it is detrimental to your business.

Stayed: August 2018, travelled with family
Thank RedroseUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELGARDENBEACH, Responsable relations clients at Garden Beach Hotel, responded to this reviewResponded 3 days ago

Dear RedroseUK,
Thank you very much for your comments upon our hotel.
We are sorry if you feel our staff were unhelpfull during your stay. We train and remind our staff to be courteous and pay close attention to our guests needs and we are sorry if we did not meet your expectations on this occasion.
we hope that you enjoyed every other aspects of your stay and that we will have the pleasure to welcoming again in the near future.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018

Garden Beach hotel has been my regular place when visiting Cote D'Azur. I have always liked it, thanks to its fabulous location in Juan Les Pins in the centre of action there. Their recent renovations have made this place even better. My reason for going there is business, but that does not prevent me from enjoying the place. Having the seaside view from the room balcony is simply enjoyable. Enjoying the breakfast down on the beach is another jewel of the stay.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with this hotel
Thank SamiK1454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 August 2018

Always a pleasure to have you with us!
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018

We stayed the 2nd time, after 2017, at your place, because the location is fantastic. Unfortunately, rooms and restaurant need refurbishment (carpet!) and service was ok, but indifferent at some point - we still are looking forward to receive news about the hotel's future in 2019.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank Sonja F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 August 2018

We hope to see you again after the refurbishments. We will keep you posted as soon as possible!
Best regards,

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Reviewed 30 July 2018

Ideal spot in Juan-Les_pins, walk out of the hotel straight onto the beach. Rooms need some updating which apparently be done soon, staff at reception very helpful and they do offer a room if you have a later flight to shower and change and no extra cost.

  • Stayed: July 2018, travelled solo
    • Value
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Review collected in partnership with this hotel
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELGARDENBEACH, Responsable relations clients at Garden Beach Hotel, responded to this reviewResponded 3 days ago

Dear Linda C,
Thank you very much for your message. Please do not hesitate to visit our website for any information about our hotel.
Kind regards.

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