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All reviews private beach carlton hotel great location small pool modern bathroom tea and coffee making facilities british airways good size room facing easy walking distance reception staff first floor room was large lovely hotel breakfast room sea front sea view
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Reviewed 20 August 2016

Booked this Hotel as part of my trip to go to he Monaco Grand Prix. Outside of the Hotel was under going refurbishment , to match the stylish interior. The staff were very welcoming and room service was excellent , nothing was too much. The luxury shops were just at the end of the road , had great access to a vast array of Restaurants. I would recommend this hotel and well worth the money.

Thanks very much for making my stay a memorable one..

  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionTanielian, Manager at Mercure Cannes Croisette Beach, responded to this reviewResponded 21 August 2016

Dear Guest,

Bonjour!

We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

TANIELIAN Marion
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2016

We decided to book Mercure Cannes Croisette Beach hotel only after reading good reviews on TripAdvisor. The location was great just behind famous Ritz Carlton and 2oo meters from beach. The famous shopping street Rue de Antibee was 300 meters behind hotel. The room was quite good size with comfortable balcony facing street and side view of sea on 4th floor. The reception staff was kind enough to give us the room at 1 instead of 2 PM and they were very helpful throughout our stay. Please note there is a small grocery shop in a lane behind hotel for daily needs. There are hundred of restaurants and bars within walking distance. It also had a small pool and beautiful garden in the courtyard. The breakfast was not grand but more than sufficient. The only thing we did not like was paper glasses and cups in the room. It was very difficult to drink hot tea in a paper cup. The room rates was quite reasonable compare to other nearby hotels. On the whole worth staying at this lovely hotel.

Room Tip: Street view room on 4th floor or above.
  • Stayed: July 2016, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank BalkrishnaShroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionTanielian, Manager at Mercure Cannes Croisette Beach, responded to this reviewResponded 21 August 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

TANIELIAN Marion
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2016 via mobile

Great service, clean rooms, good food and fast internet. Also easily accessible and just about 200m from the beach. Had a good view from the 4th floor. Lovely place to relax and stay close to the fun. The staff were friendly and very helpful. It was my first time in the area and after this experience I'd definitely use them again.

Stayed: July 2016, travelled solo
Thank 'Derah U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionTanielian, Room Division at Mercure Cannes Croisette Beach, responded to this reviewResponded 16 July 2016

Dear Guest,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

TANIELIAN Marion
Room Division

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2016

We found this to be a great hotel which was both close to the main promenade with great places to eat both cafes and bars.
The hotel staff were efficient and friendly even turning up late for our breakfast (by mistake.) wasn't to much trouble. The hotel was immaculately clean throughout The room who larger than expected and even had a good sized balcony and a large spanking new bathroom.

Room Tip: Room 500 had no garden or sea view but had shade throughout the day and a large balcony
  • Stayed: July 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Debbie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionTanielian, Room Division at Mercure Cannes Croisette Beach, responded to this reviewResponded 11 July 2016

We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

TANIELIAN Marion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2016 via mobile

We stayed at the Mercure Cannes Croisette Beach in part for work and mostly for pleasure. This restaurant deserves a 4 because of price and location. In general, the hotel is clean and appealing and the staff is pleasant. The rooms are small with no view. Despite the room size and decor, the bathrooms are consistent with what one finds in a higher end hotel. The common areas are few which you would expect in a limited service hotel, but there is a pool with a well manicured deck in a center courtyard. Don't plan to spend much time in the hotel as this is Cannes, after all.

Regarding service, don't ask for anything out of the ordinary. Many of the staff speaks rudimentary English unlike most hotels in Cannes. 4 request for more soap (they dispense bars the size of a quarter), toiletries and vacuuming of the room went unfulfilled despite a written request. The restaurant had trouble with a simple breakfast order that did not involve the standard buffet. The staff was always pleasant and tried to help, but the service outside of the hotel's normal routine is lacking. I recommend this hotel for a basic, inexpensive holiday in Cannes.

Stayed: July 2016, travelled with friends
Thank Christopher O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarionTanielian, Room Division at Mercure Cannes Croisette Beach, responded to this reviewResponded 11 July 2016

Dear Guest,

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We hope to welcome you again very soon in Cannes,

Regards.

TANIELIAN Marion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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