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Russell P
Freuchie, United Kingdom

Nice hotel on the island

4.0 of 5 bubblesReviewed 11 Oct 2023via mobile
We arrived at midday here and the check in time is from 14:00 however was going to just ask if we could put our car in the car park but the friendly receptionist checked us in early so bonus and very good of them.
Seen a review about the car park being tight and although our car would be classed as a Chelsea tractor had no problem manoeuvring it in.
We booked the double suit that overlooks the Loire. Fantastic view, room was a bit dated but the bathroom was modern so no real complaints.
The kettle lead had been wired down the back of a cupboard but didn’t reach the socket but a quick trip to reception and we were provided with a new kettle so good service on their behalf.
Breakfast was good and plentiful. The hotel is ideally situated and decent value.
Would certainly return.
Thanks for a great 3 day stay
Date of stay: October 2023
Trip type: Travelled as a couple
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Reviews (406)
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1 - 6 of 406 reviews
Reviewed 31 March 2023

Located right on the Loire river my room had a beautiful view. Walking distance from the shops and restaurants. Nice staff. Small room but this is a standard size in France. Would definitely stay again.

Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank davidkaisergems
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2022

Stayed here many times but stayed in the suite this time. However, I prefer a normal room which are spacious and well equipped. Breakfast seemed more limited than usual and we were not greeted on arrival to breakfast. Internet on the third floor is weak.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Izzywizz_8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2022 via mobile

Firstly this hotel is in a great location and only a ten minute walk to the centre. The receptionist and the woman who was in charge of breakfast were both great. The room however was in desperate need of refurbishment. Initially our air conditioning wasn't working but the receptionist (she seemed to be doubling up as maintenance) came up and replaced/cleaned the filter and it was fine after that.

The bathroom was a mess. Someone has decided to paint the area around the sink with brown paint that isn't waterproof. Everything that touched it (toothbrushes, towels, shaver, etc,) came away stained. I mentioned this at checkout but the receptionist didn't seem surprised or particularly interested. I suspect she knows about it.

Breakfast was fine. Private parking is very tight. If you have a larger car I wouldn't bother, I'd stick to the street outside. We have a VW Golf and it was difficult to manoeuvre in and out. Oh then there's the price. We were quoted 11 euros on arrival, then 10 euros on checkout. My wife then pointed out it says 9 euros on the tariff notice in reception and that suddenly became the price!

Overall then the hotel is in a good position but in need of some investment. Its a long way past its best

Date of stay: July 2022
Trip type: Travelled as a couple
Thank Kevin-NewTricks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2020

Older property, nice location, had a room facing the river but with a road below, was concerned about the noise at first but when you close the windows it was nice and quiet. Room was clean. Within walking distance of the town and attractions. Also within walking distance of the train station. Would stay there again when in town.

Date of stay: November 2019
2  Thank kimobear
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adagio49, Front Desk at Best Western Adagio, responded to this reviewResponded 23 February 2020

Dear client,
Many thanks for sharing your experience.
We are glad you enjoyed the cleaning of the room and our location.
It will be a pleasure to welcome you again.
Best regards,
Clothilde - Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2019 via mobile

Good hotel in convenient location. Clean and comfortable. Convenient on street parking. Helpful staff and good breakfast. Easy walking distance of lots of good eateries. Can recommend as a good base for exploring town. Tea and coffee in room.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank 550ChristineH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adagio49, Réceptionniste at Best Western Adagio, responded to this reviewResponded 23 October 2019

Dear client,
We are glad you enjoyed your stay. It will be a pleasure to welcome you again.
Best regards,
Clothilde - Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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