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Richard G

Nice hotel, but nothing to make it stand out

4.0 of 5 bubblesReviewed 26 Sept 2023
A reasonably big hotel. Our room was in an outbuilding and was quite warm, although a good size and very pleasant. Breakfast was served in a room that was very much a hotel dining room and lacked atmosphere. Dinner, however, was served in the attached restaurant and was nice. There was a good sized seating area outside, either within the hotels grounds or outside the restaurant in the main square.
Date of stay: September 2023
Trip type: Travelled as a couple
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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M Chabenat, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this review
Responded 26 Nov 2023
Bonjour Richard G., Thank you for staying with us in one of the rooms with contemporary minimalistic decor. Our hotel dates back to 1696 and has been lovelingly restored maintaining the 17th entury architecture. It has 24 rooms (all with different decor!) and all set around a magnificent flowered courtyard. Many of our guests praise us for the setting, location opposite the abbey and the general atmosphere that we provide. Sorry to read that this didn't stand out for you.
We are happy to announce that the breakfast room will undergo a make over this winter! We hope to be able to welcome you at some other time. Kind regards, Mieke, proprietor.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (552)
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    All reviews loire valley the main square lovely hotel cycling holiday stayed here for nights rooms are clean and comfortable machine coffee famous abbey croissants car park fan provided hotel location mini suite an upgrade five days warm weather easy parking
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    Reviewed 2 September 2023

    Heartily recommend this hotel where we stayed for two nights and had a fabulous room overlooking the town square. Good and friendly service, and exceptional food, amounted to an experience that will have left lots of positive memories. There is a small pool at the rear, where you can relax for an hour or two and the Abbey - main visitor attraction - is on your doorstep. Small quibble would be that when you choose to order off a set dinner which was part of our deal you get charged the full price (on top of what you’ve already paid for the set meal) rather than the difference in price between the set and a la carte item. This was probably explained on the menu in fairness and I didn’t notice it but it seemed a bit excessive particularly as the set option didn’t change over the two nights. But that aside this is a lovely place to stay.

    Date of stay: August 2023
    Trip type: Travelled with family
    Thank dercrow
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    M Chabenat, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this reviewResponded 4 September 2023

    Bonjour, Many thanks for your excellent review! It was a pleasure to have you with us and we would love to welcome you back.
    You may wish to have a look at your restaurant bill again: when you book half board you get the choice of our seasonal menu, which is not a daily changing menu like a 'menu du jour'. When youd decide not to have that menu you can choose à la carte which will be charged full price and we then DEDUCT the price of the seasonal menu. So you only pay for anything over the price of the seasonal menu. I hope this explains things? Please let me know if it is still not clear and I can help you further.
    Would you be so kind to amend your review accordingly please? With our best wishes from the Loire, Mieke, proprietor.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 August 2023

    Hotel and restaurant were superb. Great service - nothing was too much trouble. Will definitely visit again. Super place for car clubs. Good secure parking for collector cars. Very friendly staff who speak good English.

    Date of stay: June 2023
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank ckeevill
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    M Chabenat, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this reviewResponded 14 September 2023

    Dear mrs and mr K. it was lovely to see you both again, your many visits to our hotel and restaurant are our biggest compliment! Please do say hello to all the members of your car club who we also got to know during your week with us. We look forward to welcoming you back again soon! Many thanks, Christophe & Mieke and team.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 31 July 2023

    Lovely to renew our acquaintance with this hotel (third or fourth visit). The location remains incomparable - and the car park elusive (although the signage is much improved). The standard rooms are showing their age a bit now in terms of decor and amenities, and we wished we had gone for one of the upgraded offerings - not least after lugging our suitcases up two sets of stairs (no lifts). Other reviewers have commented on the absence of air-conditioning etc., but we knew what to expect. Breakfast and Dinner were as fine as we had remembered. Still recommendable.

    Date of stay: July 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank Barmag
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    M Chabenat, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this reviewResponded 31 July 2023

    Bonjour barmag,
    Many thanks for returning, even more thanks for this review!
    Please contact me direct so I can obtain your name and details for when you return : we will be happy to upgrade you free of charge so you can enjoy the benefits of a superior room! Have a lovely summer, kindest regards, Mieke, proprietor.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 July 2023

    We were a group of 40 in pre-war cars. Great location in a very historic village and easy parking. Comfortable rooms and good public areas. Very efficient and helpful staff, well able to cope with a variety of guests.

    Date of stay: June 2023
    Trip type: Travelled with friends
    Thank Adrian D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    M Chabenat, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this reviewResponded 29 July 2023

    Dear Adrian, what a fantastic trip you have organised! Our team was delighted to welcome your friends and you as well as your magnificent cars. It's great when a group takes over the hotel so we can get to know our guests better. Many thanks for all your help in making this week a success! Kindest regards, Mieke, proprietor.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 23 July 2023

    Another enjoyable return visit to this location, where we were looked after exceptionally well by the proprietors and all the staff. A great centre for exploring and enjoying the Loire Valley with all its Chateaux and vineyards.
    Situated right next door to Fontevraud Royal Abbey , which is a "must visit".

    Date of stay: June 2023
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank keith H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    M Chabenat, Propriétaire at Hotel La Croix Blanche Fontevraud, responded to this reviewResponded 29 July 2023

    Dear sarkh, what a delight to read that we manage to keep up the standards, welcome and 'looking after' that you are used to after all these years! Please do come back, there is still so much more to discover in the area, the abbey and the new modern art museum, currently with the famous Rembrandt exhibition. Looking forward to welcoming you back. Christophe & Mieke and team at La Croix Blanche Fontevraud.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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