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All reviews small room no frills tram stop hotel is located car park one night concept towels tramway euro tv bed reception
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Reviewed 10 July 2016

Good clean hotel. I came to estretat but found this hotel closeby. Easy access by car. .plenty of parking closeby if u arrive before 9 10. After that use hotel paid aprking. At this price the hotel was good

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sumith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkloHotels, L'équipe at Eklo Hotels Le Havre, responded to this reviewResponded 11 July 2016

Hello dear Sumith J,

And thank you for this very positive review on your stay at eklo hotels !
We are happy you enjoyed our services, our private and secured parking, the quality of our hotel in Le Havre.

We hoped you had a good time in Etretat, which is a really nice place to see and to visit. Eklo Hotels Le Havre is indeed easily accessible by car or by transportation, we are glad you noticed it in this feedback.

Please feel free to ask us anything, anytime, our team members are always at your disposal at the front desk, to make your stay a pleasant moment.

We would be delighted to welcome you again very soon, in Le Havre, in Le Mans, and shortly in other great french cities !

Thanking you again for your time,
Best,

Olivia, on behalf of all the eklo hotels team members

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2016

Good price, room too small, no really shower. The shower is over the wc. Bathroom too small and also room was small. The price was good but I would have paid some more eur for a real bathroom and for more space of the room

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mikemad79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkloHotels, The team at Eklo Hotels Le Havre, responded to this reviewResponded 6 June 2016

Hello Mikemad79,

We would like to thank you for taking the time to answer our satisfaction questionnaire.
We took good notes of all your observations, as we also would like to apologize for any inconvenience.

While creating eklo hotels, our first objective was about offering you the best quality-price ratio possible, so you could enjoy a good night sleep without overspending, in convivial and friendly hotels.

It is mainly thanks to the organization of our private rooms that we are able to do so. We made sure that you would find everything you need in a small and optimized space : flat screen tv, excellent linen and bedding, private shower room with toilets, mirror and sink, hanger bar, electrical shutter window, perfect soundproofing walls and materials...

We are at your service 24 hours a day at the front desk, please feel free to ask us any question, we are happy to help !

Thank you again for your time and concern, we will think about how to improve your experience so you could be more happy about it next time !
New features and services will be soon available for eklo.

Wishing a very good week,
Best regards.

Olivia and the eklo team.

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Reviewed 23 April 2016

Checkout before 10am unacceptable. Quality-price ratio poor. Poky room. No blanket or shelves/chair to place things. Only 2 hangers. No soap provided. Room very bare. Access to rooms done externally. Good in Summer, but uncomfortable in Winter.

Date of stay: April 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nmpinheiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkloHotels, Team eklo at Eklo Hotels Le Havre, responded to this reviewResponded 25 April 2016

Hello dear client, and thank you for taking the time to share your opinion all over the internet. We are very sorry to hear you didn't like our concept as we would like to apologize for any inconvenience.

We took notes of your observations and are pleased to provide you with some more information about our eco, eco-friendly and convivial hotels concept. We conceived eklo hotels so you could enjoy a good night sleep without overspending, without fuss but always with a good quality of service.

As we wanted you to feel free during your stay, and our hotels to be low-cost AND eco-friendly, we created a list of services "à la carte" which allows you to choose the add-ons you really need, to only pay for what you used : buffet breakfast 4€, illimited wifi 1€, flat screen tv in your private room 2€, private car park 3€, toiletries 1€, towel 1€....

Our 3€ "Yourtime" service offers you the possibility to leave your room later than 10am, until 1PM the next day. As precised at the front desk, we can add this option at all times before your departure so you could enjoy the lie-in you mentioned.

Regarding the "no blanket" comment, we would like to precise that all of our private rooms are equipped with blanket, and that we could easily give you an extra blanket if you feel you need it, and if you ask us about it.

As for our rooms, we precisely designed small, comfy, quiet and well-equipped private rooms, so you could have everything you need in an optimized space that is strictly your own, for more comfort and privacy : private shower corner with toilets, sink and mirror, electrical shutter window, hangers and little wooden tablets to dispose your personal effects, excellent linen and bedding, good centralized ventilation and aeration, private heating and perfect insulation due to the wooden structure and construction materials...

Our team is at your service 24 hours a day at the front desk, please feel free to contact us for any question or suggestion.

Wishing you a very pleasant week,
Best regards

Olivia and all the team eklo





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2015

Quiet, clean and simple - Great price - quality ratio. Staff is nice and helpful.
Hotel is far from city center - but well served because a tramway is just behind.
Should be more hotels like this in France.

Date of stay: June 2015
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Martautour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 October 2015

Hello Martautour,

All the team members would like to thank you for this great review !
We are so glad you enjoyed your stay at (y)our place and wish there were more eklo hotels in France : indeed we are actively working on this point.

Our will is to offer you all you need to have a good night sleep without overspending, and moreover we really want to offer you a peaceful and friendly atmosphere so you could feel like home.
Our new concept is about matching budget hotel industry and hostels caracteristics and we are happy we catered your needs.

The tramway station just across the hotel is really convenient to go downtown (about 10-15 minutes) or to the beach. The mall Auchan Grand Cap is located near the hotel at 3 minutes by walk.

We would be delighted to welcome you again shortly, either you decide to go on your own or to come with your friends and family.

We wish you a very pleasant stay if you are still in France and we are at your disposal if you need anything.

Thank you again,

Olivia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2015

We checked in and then went to look at the room. It's tiny. I mean it's like a bed and a toilet. There are cells in prisons that are larger. The toilet, sink, and shower are all in a stall, not a separate room. The shower is literally over the toilet. And I don't mean "literally" like I just bought a Pumpkin Spice Latte. I mean that the shower head is over the toilet in such a position that you may trip over the toilet while you're showering. If you get the urge to shower, use the toilet, and brush you teeth over the sink at the same time, this is your place! On second thought, we really don't know if you can shower without either sitting or standing on the toilet.

We travel with two shepherds and put that in the booking notes. After we looked at our cell, we went to get the dogs and one change of clothes from the car. As we walked past the desk, the clerk starts yelling "excuse me!" so we stop and he says that we have to pay for the dogs. He then says "the room is very small!" and points at both dogs who are looking at him like "you should see the car that we rode here in." We say that we'll take the dogs to the room and return to pay their rent.

We sat down and booked another hotel for tomorrow night so that the dogs can't look under the stall door and watch us shower more than once, then went back to pay for them. The clerk said that the manager may be able to refund tomorrow night's rent.

It is a very clean room. This pillow is bad, but the bed it good. I put the towels on my pillow and it it much better now. I'd stay here if I were passing through by myself.

Room tip: Leave your bags in the car and bring in one change of clothes for the next day; it's seriously that small.
Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank WDW853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 October 2015

Hello Sir, and thank you for such a detailed review on your stay. We are happy you appreciated the cleanliness of our establishment, the comfort of the bedding and our prices, these points really matter to us.
We are sorry to hear about your disappointment and we took good notes of your comments.
With eklo we want to give you the possiblity to choose between the options you really need so you could only pay for what you use. All our options (under 4€) are displayed all around the web (website, social media) so that our dear customers may know about our economical and ecological concept before booking their room.
In order to offer you the best quality-price ratio all year long, we maximized our spaces and conceived small but comfortable rooms, so you could have a good night sleep without overspending (heating, electric shutter windows, good isolation, good bedding, little shelters...). The total price matches with the organization of the rooms.
As for the shower room in each room, we disposed everything you need within easy reach; the shower palm is not fixed on the wall so you could freely use the equipments.
We are happy to welcome your pets and we invite you the choose this option for 3€ while booking. In your case, we evaluated the situation to garantee you the comfort we promised to both of you and your dogs, according to the space of the room. This was a legal duty for our team to check this matter. We would like to apologize for any inconvenience you may have experienced and we stay at your disposal for any other information.
We wish you a very pleasant day,
Best regards
Olivia

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