Overall excellent staff, facilities and location. Only complaints being hyper-critical, pillow and mattresses poor quality and staff (who are excellent, welcoming and friendly) missed my special request added to booking. More
Overall excellent staff, facilities and location. Only complaints being hyper-critical, pillow and mattresses poor quality and staff (who are excellent, welcoming and friendly) missed my special request added to booking. MoreShow less
Nous sommes attentifs à vos remarques, nous sommes toutefois ravis de constater que vous avez passé un agréable séjour à Deauville,
En espérant vous revoir bientôt,
Having stayed a few times at P&V properties we were surprised that things seemed to have improved. There was no queuing for an hour to check in (although our room wasn't available at check in time), no inventory of the apartment to complete or bedding to collect. Having read reviews we booked a larger apartment than needed for the 3 of us - a 2 roomed apartment that apparently sleeps up to 7 (which is going to be a real squeeze). That said the apartment was clean, well fitted out with a cooker, microwave, fridge and had a dishwasher which was a bonus. They also now provide a cleaning kit when you arrive - I never understand why self catering apartments don't do this - it can only encourage you to keep it clean. The paid for broadband worked well (about 25E per week for 5 devices). The pool was nice and a good temperature and not to much towel reservation on the sunbeds going on.
On the downside the beds were very hard, and the pillows like flat ravioli so we didn't sleep brilliantly. The quality of your stay is dictated to a large extent by your neighbours as they are not overly sound proofed. We had a crying baby next door and my overriding memory of the apartments was the seemingly continual noise of chairs being grated over the floors. Also given the large canopy roof over the balcony the rooms were quite dark. Also the TV was tiny with no international content so we never used it.
As others have said you have a part time reception, with minimal facilities. Curiously the only toilet by the pool is in reception which is closed 12-2 so at 2pm there is a long queue of people waiting! We bought our bikes but they have no where to store them, so we ended up carrying them up to our rooms every day.
In summary its a good location for travelling around Normandy. Because the £ is so strong against the Euro it was good value.The hotel is a little bit tired and needs the facilities updating. they are very optimistic about how many people can comfortably stay in the apartments. The pool is great, the staff were helpful and we had a nice stay for 8 days. But it could be a lot better.
Lacking staff and Facilities. Could be so much better, Real shame.
Could do with a bar or cafe. There is a small snack bar but there was no staff to open it. No cafe and bar/ Restaurants in easy walking distance all about 45 mins away down very steep hill.
We close for 7 person one sleep on the chair
After 19:00 reception was close we I have to call for that I have pay
Very bad for 4 stars.
No body was there to help us all hotels in Greece all categories they have open reception for the night