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“Grand but inconspecuous”

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Hotel Barriere Le Royal Deauville
Ranked #7 of 28 Hotels in Deauville
Certificate of Excellence
Reviewed 22 July 2011

Hotels of the Barriere group, including the Royal together with Normandy and Hotel du Golf, comprise the most prominent luxury accommodation in the chic though somewhat passe resort city of Deauville. On a number of occasions throughout the year the city's top hotels host a wide array of celebrities from prominent politicians to movie starts who come to this city renowned for international summits and film festivals.

The Royal is conveniently located in the heart of the attractive city center overlooking the beach right next to the upscale shopping area and the casino. There is a small outdoor swimming pool with pay per use sunbeds.

However, despite the imposing outside appearance and grand central hall, the interior of the rooms fails to make a lasting impression. Marble bathrooms, substantial beds, views overlooking the beach or the city.. but generally nothing too special to set it apart from most other four/five star hotels. The interior furnishings and decorations of standard rooms are fairly unremarkable. For a top hotel in the region of Normandy, renowned for its architectural and artistic creativity, it would be fair to expect a little more. Standard rooms at the nearby Hotel du Golf are also fairly larger than here.

The restaurant, while upscale and pretentious, also failed to make a striking impression though the quality was certainly not bad.

Overall a good hotel, but strives to represent itself better than it is. Perhaps, as a city of Deauville itself it comes alive on a few occasions in a year when an event takes places and after reverts to its ordinary existence. If travelling by own car it's probably best to stay at Golf Barriere located in the countryside but only few km away.

  • Stayed: August 2010, travelled solo
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Thank constantino3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDdirection, Directeur général at Hotel Barriere Le Royal Deauville, responded to this reviewResponded 10 August 2011

Dear CONTANTINO 3,

I would like to start by thanking you for taking the time to share your review on Tripadvisor and for the interest you showed in the Hotels of the Barrière group.

Please make sure I have taken your remarks into great consideration and that we continually work with our team to improve day by day the quality of service for our guests.

I hope I will have the pleasure of welcoming you back soon at the Royal Barrière.

Sincerely,

Laurent Roussin
Manager

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174 - 178 of 1,234 reviews

Reviewed 30 May 2011

We arrived in Deauville following the G8 Summit - the Royal Barriere is a grande dame badly in need of a facelift. It has terrific bones, and the staff couldn't be friendlier or more helpful, but the rooms and common areas are quite tired. Also, it's irritating to pay 30 euros for a bowl of cereal because there is no a la carte menu.

  • Stayed: May 2011, travelled as a couple
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Thank tsb90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDdirection, Directeur général at Hotel Barriere Le Royal Deauville, responded to this reviewResponded 10 June 2011

Dear TSB 90,

First of all I would like to thank you for having chosen us for your last stay in Deauville and for having shared your feedback with us.

I already forwarded your positive comments to my staff: they are our best reward and they strongly encourage us to uphold the level of service you are entitled to expect…

Regarding the rooms and the common areas, I would like to inform you that we already started a renovation in the lobby, the bar and our one-Michelin star restaurant. This winter will start our 2012 renovation campaign in the rooms.

Concerning your breakfast, our restaurant offers a buffet. The “a la carte” breakfast is only available in your room.

I hope this incident will not have had a negative impact on your future visits, and look forward to welcoming you back upon your next stay in Deauville.

Sincerely

Laurent Roussin

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Reviewed 5 May 2011

We were very pleasantly surprised by the quality of the hotel, professional and friendly service and attention to detail. The hotel exceeded our expectations by far and large, especially after reading some negative comments before the trip. We have stayed in quite a few 5 star hotels before but do not remember the room to be so well prepared for our arrival, considering we booked less than 48 hours before the arrival and notified about the child joining us 24 hours before the arrival - on a busy bank holiday weekend when the hotel was fully booked. Yet when we arrived our room was stocked with sweets for the child, different size sleepers for man and woman (that hadn't happened even in the Ritz Paris where we had stayed as special guests!), child toiletries and handwritten welcome note. Truly excellent hotel.

  • Stayed: April 2011, travelled with family
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Review collected in partnership with OctopusTravel
Thank Maria_Alexandra17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDdirection, Directeur général at Hotel Barriere Le Royal Deauville, responded to this reviewResponded 15 May 2011

Dear Maria_Alexandra17,

First of all i would like to thank you for choosing the Royal Barrière and for taking the time to share your experience on Tripadvisor.

I already forwarded your positive comments to my staff, they are our best reward and they strongly encourage us to uphold the level of excellence you are entitled to expect…

Thank you again and I hope to see you soon in Deauville

Laurent ROUSSIN
Director

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Reviewed 6 April 2011

The Royal Barrie is an anachronism that clings tenaciously to the discomforts of a by-gone era. Peeling wallpaper, cracking paint, broken down furniture, she is a tired old matron desperately in need of retirement. Unlike a comparably superior Ibis or La Quinta, the Royal does not provide even the simplest room amenities – no coffee machine, no ironing board, no iron. In lieu of the faddish modern convenience of a shower, the Royal provides a short narrow tub that is itself bisected by an absurdly placed plaster lion’s head-water spigot. The mattress – of marginal quality to begin with – sags from having hosted too many guests for too many years. Room service delivers 10 € pot of coffee lukewarm and with only one cup. A massage begins an hour late and requires that the patron hunt down the masseuse and (afterward) climb six stories back to their room. After all, the Royal cannot have guests in bath-robes riding its one set of elevators! There are, however, certain very regal features at the hotel. The men’s sauna (which does not work) is rather like a drafty throne room. The wait-staff in the bar left us to our thoughts for 30 minutes before selling us a Lipton tea bag and tepid water for 10 €. Breakfast – an uninspired display of soggy eggs and bad coffee – goes for the princely sum of 30 € per person and is charged to your room whether you eat it or not. Very royal indeed!

  • Stayed: April 2011, travelled as a couple
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1  Thank RadPoutnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDdirection, Directeur général at Hotel Barriere Le Royal Deauville, responded to this reviewResponded 14 May 2011

Dear RADPOUTNIK,

The feelings of our customers are at the heart of our daily concerns and we thank you for sharing yours.
I am sorry that your stay did not give you full satisfaction. However, I inform you that we already started our renovation campaign by the lobby, the bar and our gastronomic restaurant and the rooms will follow this winter.
I am deeply sorry that the room service and the bar did not meet your expectations. I already sent your comments to our food and beverage Director.
Regaining your trust is essential for us,I hope to have the pleasure of seeing you again soon,

Sincerely,

Laurent ROUSSIN
Director

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Reviewed 18 October 2010

This is a classic French hotel de grande luxe in a great location but its splendour is fading and both the reception area and function rooms are badly in need of modernisation. The bedroom I stayed in was very shabby, with tired furnishings and, in its lobby area, wall fabric that was stained and falling off the wall. The corridors upstairs had a very odd perfumed smell which was quite unpleasant.

When will hotels realise? Internet access in rooms is essential not an add on luxury. You wouldn't expect to have to pay an extra 10 euros on top of an already large room charge for hanging space so why do you have to do it for internet access.

  • Stayed: October 2010, travelled on business
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Thank sibeliusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDdirection, Directeur général at Hotel Barriere Le Royal Deauville, responded to this reviewResponded 1 December 2010

Dear SibebiusLondon,

I would like to sincerly apologise for the delay of my response, I did take your comments in consideration and I am sorry that you did not fully enjoy your stay at the Royal Barriere.

Regarding the reception area and function rooms, we are aware of the issues that need to be done and the refurbishment has been planned for 2011.

Your bedroom received an immediate action, but regarding the other rooms we are not able to refurbish all of them in the same time so we renovate a certain amount of bedrooms every year.

Our internet connection is a company policy so unfortunately we are not able to change it. But the internet in your room has a wireless internet connection as well as through the cable. We do include a 24 hours assistance as well as high speed internet. Our common areas such as lobby, bar, pool..., do offer a complementary internet connection as well as the business center which opens 24hours.

I hope to welcome you again.

Yours sincerely

Lauren ROUSSIN
General Manager

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Additional Information about Hotel Barriere Le Royal Deauville

Address: Boulevard Cornuche, 14804, Deauville, France
Region: France > Normandy > Basse-Normandie > Calvados > Deauville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Deauville
#3 Family Hotel in Deauville
#3 Business Hotel in Deauville
#4 Spa Hotel in Deauville
#5 Luxury Hotel in Deauville
Price Range: $328 - $977 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Barriere Le Royal Deauville 5*
Number of rooms: 247
Official Description (provided by the hotel):
Majestically overlooking the beach in Deauville, the Hôtel Royal Barrière is an enchanting palace, a wonderful little gem for exceptional stays. Impeccable hospitality, refined decor, subdued ambience, gourmet restaurant... everything here revolves around luxury, peace & quiet and elegance. ... more   less 
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Also Known As:
Royal Barriere Deauville
Royal Barriere Hotel Deauville
Hotel Barriere Le Royal Deauville France - Normandy

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