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“Worked for our visit ”
Review of Novotel Bayeux

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Novotel Bayeux
Ranked #8 of 21 Hotels in Bayeux
Certificate of Excellence
GreenLeadersBronze level
Reviewed 11 September 2017 via mobile

Had a couples trip to the area and heard wonderful things about Bayeux, France and thought we'd stay someplace we could walk into downtown from.
Checkin/checkout: Easy
Hotel restaurant: Dinner, we had extremely good service. All four of us had steak/fries which was eaten quickly!
Breakfast, was basic European with meats, cheeses, breads, fruit, coffee. We hated the eggs!!!
Room: Bed comfortable, toilet having its own room, so a person can be showering/grooming without causing issues.
Issues: No controlling the thermostat! We were hot at night especially me since going through chemo therapy a few years ago. No fans, so there's no air circulation. We did open the window to try and cool things down and it helped somewhat, but we got street noises.
Pro: Able to walk easy to downtown. Gas station very close. You don't hear your neighbors AT ALL!!

Stayed: September 2017, travelled with friends
Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcb14400, Responsable réception at Novotel Bayeux, responded to this reviewResponded 2 November 2017

Dear Customer,

We thank you for your comments which will be transmitted to all the teams.
I'm sorry you could not adjust the thermostat from your room because there are ways to control it for yourself but maybe I can show it to you on your next stay?

Looking forward to welcoming you again,
 
Best regards,
Aurélie / Reception Manager

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12 - 16 of 611 reviews

Reviewed 8 September 2017

We spent two nights at the Novotel Bayeux as part of a recent tour to France. Our stay was fine. In fact, everything I could say about the hotel is that it was fine. Let me caveat by saying that we had no problems at all during our stay. That said, the stay was unremarkable and hardly memorable. The hotel is a longish walk from the historic center, which was a little disappointing. Our room was basic and on the small side, but it was very clean and very quiet. The tub requires a very high step up and out, which I found inherently dangerous. In addition, there is only a partial glass door rather than a shower curtain, which meant a lot of water on the floor.

Breakfast at the hotel was fine. We also had dinner at the hotel one night and, it too, was fine. Nothing more, nothing less.

If you are looking for average but clean, then you won't go wrong at the Novotel in Bayeux. If you're looking for character or luxury, look elsewhere.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank NellieVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcb14400, Responsable réception at Novotel Bayeux, responded to this reviewResponded 2 November 2017

Dear Customer,

You are absolutely right in your comment: no luxury, only a welcoming hotel, clean and quiet! near the city center without the constraints of noise.
Regarding the small inconveniences encountered in the bathroom, unfortunately the shower curtains are banned for lack of hygiene but you should not have so much water on the ground, we will review the installation ..
Looking forward to welcoming you again,
 
Best regards,
Aurélie / Reception Manager

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Reviewed 7 September 2017

From a chain, I expected a bit more modern appointments. It was very difficult to find ANY electrical outlets to charge phone, camera or CPAP machine (they seem to want to HIDE all electrical connections which may be according to their code, but just seems inconvenient, or inconsiderate). Some of the staff were VERY accommodating and friendly and seemed happy to meet needs while others were somewhat dismissive or downright incompetent. What makes me rate this as high as average was the performance of the staff in the dining area who were VERY efficient, attentive and accommodating.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank MDC59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcb14400, Responsable réception at Novotel Bayeux, responded to this reviewResponded 17 November 2017

Dear Customer,

Thank you for sharing your comments about your stay at our hotel. These comments will be shared with all of our teams and can only help us improve our service.
All our rooms are equipped with a minimum of 4 electrical outlets, which allows to charge different devices at the same time, maybe you have not seen them?
Feel free to contact the reception desk, which will answer all your questions, 24 hours a day.
We hope to welcome you back to our establishment,
Best regards,
Aurélie / Reception Manager

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Reviewed 3 September 2017

Overnight stop over with trips to central restaurants and museum a 20 minute walk. Clean, good parking, wifi, good breakfast choice, good and safe parking, late Sunday check out easily done. Does the job for the price.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank flamps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcb14400, Responsable réception at Novotel Bayeux, responded to this reviewResponded 2 November 2017

Dear Customer,
Thank you for your comment that can be summarized in good value for money!
Looking forward to welcoming you again,
 
Best regards,
Aurélie / Reception Manager

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Reviewed 1 September 2017

Cockroach on the curtains in the bedroom. Rude staff who clearly didn't care about guest experience. Never again. Disappointing for an Accor card holder who has stayed in Accor hotels around the world.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank H546DYrebeccab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcb14400, Directeur général at Novotel Bayeux, responded to this reviewResponded 1 September 2017
Google Translation

Bonjour, je suis très étonné de votre commentaire, comme aucune information n'a été remontée à mon équipe ou moi même sur un problème de ce genre(?)En général, nos clients savent venir sans problème se plaindre en réception... De plus, si tel avait été le cas, je peux vous garantir que notre équipe s'en serait occupé sans délai. Je doute sincèrement que ce commentaire concerne mon établissement, notamment quand vous parlez de personnel impoli... franchement, cet avis me semble très douteux!!!

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Additional Information about Novotel Bayeux

Address: 117 rue Saint Patrice | Rond Point de Vaucelles, 14400, Bayeux, France
Region: France > Normandy > Basse-Normandie > Calvados > Bayeux
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bayeux
#3 Luxury Hotel in Bayeux
Price Range: $113 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bayeux 4*
Number of rooms: 77
Official Description (provided by the hotel):
The Novotel Bayeux hotel is located between Caen and Cherbourg, 0.6 Miles (1 km) from the famous tapestry, the old town and close to the landing beaches. It offers 77 air-conditioned rooms, a restaurant and a bar, as well as 4 fully-equipped conference rooms for meetings and seminars. This hotel is perfect for both business travel and family vacations to Normandy. Facilities include free car park, swimming pool and landscaped. LED TV 40 "with 50 channels including BE IN SPORT. ... more   less 
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Also Known As:
Novotel Bayeux Hotel Bayeux
Bayeux Novotel
Accor Bayeux

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