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“Amazing hotel, a great stay”

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L'Hermitage Gantois, Autograph Collection
Ranked #5 of 107 Hotels in Lille
Certificate of Excellence
Reviewed 17 August 2017

This is a classy hotel and I scored a good amount of 'Brownie Points' from the fiancee for bringing her to it!
Upon checking in the staff member showing us to our room gave us a brief guided, historical tour of the hotel. The room we used was astonishingly good - spacious, clean, modern (around the original features of the old part of the building). The bar area is beautiful and the restaurant served an excellent breakfast.
A wonderful stay and we will definitely be returning!

Room Tip: My impression is that all the rooms would be great.
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  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 1,030 reviews

Reviewed 13 August 2017

Had a long weekend here. The room was lovely but before 7.30am on Saturday and Monday we had the awful noise of trolleys being moved up and down a slope outside our room, we were above the back entrance to the hotel; usually this time of day would not have been a problem but we were on holiday! Bathroom nice but bath completely in the wrong place! The restaurant was sadly not in use for dinner only breakfast. Otherwise the hotel was lovely and very convenient for the centre of Lille.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank lia755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

We had a very pleasant two nights here. The staff were professional and friendly, the decor just amazing and most importantly, the beds were so comfortable.
We'll certainly come again if we get the chance.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2017

My sister and I stayed in Lille as part of a trip to commemorate the 100th anniversary of the Battle of Passchendaele in Ypres, Belgium.The staff are exceptionally friendly, helpful and cheerful..On arrival, the room we had booked proved to be too warm, so they quickly found us another.When they discovered we had a wreath of fresh flowers to lay at the Menin Gate, the Reception manager arranged for the wreath to be kept in a cool place overnight, which was very thoughtful..

Abdul, Clare and and the restaurant staff were so kind and helpful; nothing was too much trouble.We chose the full breakfast which was well presented and very varied too but at 23 euros was a little expensive.We chose to park the car safely in the hotel car park which at 30 euros a night was again expensive.And while on the topic of expense, a glass of wine in the bar cost us 15 euros!

The building is stunning, especially the beautiful chapel. The architecture is quite unique with a mix of historical and modern..Our room was spacious and had a lovely bathroom.The beds were very comfortable.

So a good choice for a stay in Lille in an elegant , friendly hotel.However be aware of some of the "extra" costs.The cost of drinks in the bar is particularly dear.

Room Tip: Rooms overlooking the courtyard are quieter and the room on the top floor was very warm.
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  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank AppianNorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

If you're looking for good quality but something different, this is it. Well situated for a stroll into town, this hotel has not been open terribly long and is situated in a collection of ancient buildings, dating back to the 1660s with a really modern addition containing a pool and sauna. As many old fittings, tiles and doors have been preserved as possible, making it very evocative. The restaurant and the attached bistro do good food in the evenings, breakfast is not quite so good with inattentive service and poor bread rolls ( a surprise in France to find supermarket-style baguette batons and the nicer bread quickly runs out as people cut slices off it )

Room Tip: Inward facing courtyard is quiet
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
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Thank F1523XKdavidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermitage-Gantois, Directeur général at L'Hermitage Gantois, Autograph Collection, responded to this reviewResponded 24 July 2017

Dear F1523XKdavidc,

We would like to thank you very much for having chosen L’Hermitage Gantois Autograph Collection on your last stay in Lille.

You have shared your experience with us and I am extremely grateful for this.
Your feedback is a great value for us and I am glad to learn that our level of service has reached your expectations.

For any future reservation, do not hesitate to check our website as the best rates and special offers with treatments included in our Spa by Hermitage Gantois are uploaded on a daily basis.

Once again, thank you very much for your positive feedback and we hope we will soon have the pleasure to welcome you back at our hotel.

Warm regards,

André Grosperrin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about L'Hermitage Gantois, Autograph Collection

Address: 224 rue de Paris, 59800, Lille, France (Formerly L'Hermitage Gantois Hotel)
Region: France > Hauts-de-France > Nord > Lille
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lille
#4 Luxury Hotel in Lille
#8 Business Hotel in Lille
Price Range: $194 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — L'Hermitage Gantois, Autograph Collection 5*
Number of rooms: 89
Official Description (provided by the hotel):
A unique hotel for a unique experience…Behind a beautiful flemish and gothic front you will discover a “museum”hotel that will offer you serenity, warm welcome, quality service and goodgastronomic food.Pass the reception and you will find our bar located in a large hall with aglass roof and decorated in a modern style that contrast with the moreclassical structure of our 18th century chapel.The Hermitage Gantois welcomes you in the heart of Lille, between the town centre and thecity hall. Very well located, the hotel is only 5 minutes drive for Lille 2 trains stations and 15 minutes drivefrom the local airport in Lesquin.The hotel was established in a historical monument from the 15th century and is an exceptional mixbetween ancient architecture and modern design. The Hermitage Gantois offers you a special place torelax surrounded by history and modernity. It is the most prestigious address in the north of France and isaccessible in less than an hour and a half from Bruges, Bruxelles, Paris or London. ... more   less 
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Also Known As:
Exclusive Hotel Lille
Exclusive Hotel l Hermitage Gantois
L'Hermitage Gantois, Autograph Collection Lille, France, Europe

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