I will not waste time discussing the merits of the hotel. Its bang in the center of Lille and very close to all the areas. Its within walking distance from the two main stations as well as the shopping centers. The decor inside the lobby area and inside the rooms is rustic which I do not mind at all. During my stay I encountered two main issues. I arrived at the hotel at 13:00 and the receptionist told me that my room would not be ready before 16:00. To a certain extent I accept this but then I started seeing other clients checking in and getting their room and this prompted me to ask for a room. The receptionist advised me that she was going to give me an upgrade which is fine. Unfortunately the moment I settled in my room I realised that my room neighbours were playing really loud music. Basically it was like I was in a club. I gave them some time hoping that the volume would go down but then I got so frustrated that I went down to the reception to complain. The receptionist accompanied me in order to verify my complaint and they took action immediately. The noise subsided but during my stay I got the feeling that the walls dividing the rooms were so thin that I could literally identify the exact TV station my neighbours were tuned to. A light sleeper would not close an eye. Breakfast is decent and the so called fitness center in the 5th floor is not up to standard. The treadmill for example is suitable for walking but not for jogging or running. On the plus side the WIFI is very strong and allows for the streaming of movies.
- Official Description (provided by the hotel):
- Its 59 conditioning rooms, decorated in the Louis XV and Louis XVII style, equipped with large flat screen (43'), free wireless Web, a mini bar and a marble bathroom combining charm, space and comfort.The hotel proposes an American breakfast served in the room or on a buffet.The staff, available 24/24 will be enjoying guiding you for your entire stay. The hotel possesses a private parking with valet. ... more less
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- Also Known As:
- Carlton Hotel Lille, France, Europe