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2 - 7 of 18 reviews
Reviewed 5 June 2014

Was a bit concerned by some other reviews, but had no trouble contacting the concierge who met us as arranged. The apartment is on the top floor of an old building and doesn't look very exciting from the outside - but once you climb the two flights of stairs, wow!

The apartment was spacious and well equipped but it's major selling point is the view of the Chateau Comtal - we spent hours on the terrace watching the stone change colour as the light changed. It wouldn't be an ideal apartment for children but suited us two ladies very well. There is a good range of restaurants within a 5 minute walk and it was about 15 minutes up to the medieval city and about the same into the main town.

Room Tip: It isn't clear on any website that the Balcons de Cite are all privately owned apartments so are all very different and aren't neccessarily in big apartment blocks. This was a plus for us but some people might be expecting more facilities.
  • Stayed: May 2014, travelled with friends
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1  Thank Loobyloo113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

Good appartment, but there is no airco. That's the only thing we have missed. Great location with a view on the old castle. Great service from the people who manage the appartments. The bathroom had a renewed shower.

  • Stayed: July 2013, travelled with family
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Thank GStrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2012

this apartment is very comfortable - decorated well equipped and furnished in the modern style,very diffrerent to the appearance from outside.
the location is great near the castle ( 20 min) and the town (5 min) and the view of the castle from the balcony especially at night is great.
one problem is though if you have young children and buggies etc or are infirm the apartment is on the third floor with no lift and there are a lot of stairs also check that the wifi is working--it wasnt while we were there.

  • Stayed: October 2012, travelled as a couple
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Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

We booked this apartment, called and confirmed through the tourist information in Trebes the day before our arrival. arrived in Carcassonne the following day. Made several phone calls to contact the agent and left messages, the message on the contact number was in french, we don't speak french, the tourist information phoned ,also our taxi driver and another hotel were we had to store our luggage while trying to contact the agent , all of these called but had no response, So we got the taxi driver to drop us at the apartment at the book in time. We made several calls but still no answer. We were stranded in the street with all our luggage. A passerby took us into her house, she tried calling the number provided to us by Hotels.com still no answer. The lovely lady also contacted a bed and breakfast up the road from the apartment. The lady who ran the bed and breakfast also tried to call the number provided with no success. Lucky for us the B & B had a room available, so we stayed there for the two nights in the same street of the apartment De la Cite - La Gimer. It was a beautiful B & B, and we then enjoyed our stay in Carcassonne. So beware, this was the only bad experience I have ever had in booking. I travel a lot, and would not recommend this apartment to anyone. Rumour in the street was there had been problems before,

Stayed: September 2012, travelled with friends
2  Thank sabian15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2012

Great apartment that has views of the castle. Very clean and comfortable with all the amenities, washing machine, ironing board. Isabella the owner is very nice, gave us lifts to and from the train station. I have no hesitation in recommending this apartment.

  • Stayed: May 2012, travelled with family
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1  Thank WillieCoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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