The actual Palace and gardens are well reviewed elsewhere on this site. However anyone thinking of visiting should be informed of the very poor visitor facilities and the overall visitor experience. The incompetence of the people running the Palace is staggering and is putting this World Heritage site at risk. We visited in mid-July, i.e. in the middle of the tourist season, so we expected large queues. What we did not expect was that only two cashiers would be on duty. It is almost as if visitors are treated with contempt. The people who run the Palace know that Versailles is a "must see" for many people so they have no incentive to make sure that visitors are treated well. You have to queue for a plan of the chateau - they are not given out on display units like at the Louvre, Musee d'Orsay etc (why? they are free and of little value). Women also have to queue on average about 45 minutes to use a toilet - the number of working cubicles / basins is very low. Once inside the Palace the visitors are on "free flow" - this means that it is a giant rugby scrum. Numbers are not controlled. Heaven knows what would happen in a fire. If you are less than 6' tall then you will need sharp elbows if you want to see anything. Coach Groups are thrown into the crowds, just to add to the fun. Visitors are free to lean against the walls, damage the building and take flash photography without any comment from staff. At the time of our visit, the internal temperature and humidity was very high - because of the number of people, making the experience deeply unpleasant. This will also put the building and contents at risk in the long term - it seems strange that this is allowed at a World Heritage Site. In general I agree with some of the reviews here - avoid the Palace and go straight to the gardens. They are massive and very impressive. You get good views of the exterior of the Palace and can become lost in the many sub gardens. When we visited there was a music festival on with (recorded) Baroque music blasting out from speakers in the trees. It was very pleasant. So if you want to pay for the privilege of being treated with contempt whilst queuing for literally hours in order to see the backs of people's heads in the middle of a scrum, then the Palace is for you. Better still, do not go; you will only be helping to fund the criminal deterioration of a world heritage site.
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