The rooms are spacious and clean. Best part: it is w/in walking distance to everything: restaurants, shopping, and tourist spots. It would’ve been a 5. I hate to give a lower score but I figured to explain why: 1) on one occasion, we were walking back to our rooms when we were stopped by a staff who asked if we were staying there and what room we are in (umm, do we not look like their usual clientele?). It was unsettling. 2) We got a call from front desk - one of their clients on the floor below us apparently complained about some noise between 10pm-5am. I mentioned that we are also asleep at that time, but nope - we were told to try to keep it down anyways (I guess we’re automatically guilty? Or perhaps they think we don’t sleep at all. My poor elderly parents who already move slow due to medical issues got extremely self conscious and started to lift chairs and walk even slower. One thing to note, we have been hearing noises as well, we figured from outside since we were surrounded by a lot of things, etc., but didn’t complain or blame anyone; and 3) on our 2nd day, we came in to rest just as the cleaning lady was finishing up (she was super nice btw and did a great job). Then a few minutes later, a man with a key opened our door but didn’t explain who he was and just left. We got pretty scared as to why he was there. I mean, if it was something important he would have told us why. But nope, he just left.