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“Update to negative reviews”

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Hotel Central Saint Germain
Ranked #718 of 1,800 Hotels in Paris
Certificate of Excellence
Sudbury. Ontario
Level 6 Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Update to negative reviews”
Reviewed 17 June 2011

My wife and I just completed an 8 day stay at Hotel Central Saint Germain. While researching the hotel on tripadvisor.ca we noted many serious criricisms that almost prevented our booking, but the positive reviews clinched the deal. I therefore feel obligated to update the negatives and include my positives for future travellers.
Air conditioned; free wifi; adequate breakfast; elevator to 1st 5 floors; free safe in room;tv with 2 English news channels; accepts Visa: close to interesting cafes and bistros; clean; friendly, helpful staff at front desk, in breakfast room and maid service.
Because of a mobility problem, we requested a room that required no stairs because we knew the top floor required an elevator ride followed by a flight up a spiral staircase. We were put in a 4th floor room, which was great until "for the first time ever" the elevator broke down for over 3 days. The climb up 68 narrow spiral stair case steps was too much for me to handle so the staff found a room on the 1st floor and helped move the luggage.
It is interesting to note that any request was answered with, "That is not possible" but then it was made possible. As examples; help moving luggage, finding a lower floor room, finding an airport taxi that accepted Visa.
Will definately stay here again.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Las Vegas, Nevada
Level 6 Contributor
163 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 25 April 2011

Great location; large, clean rooms with nice bathrooms. Buffet breakfast option, though we didn't take advantage of it. Very accommodating.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vegaslamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, 21 May 2011
We're glad you're happy with our facility and look forward to seeing you in Paris. Thank you for leaving a comment on our hotel.
I'm looking forward to seeing you again.

Elise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
1 review
Reviewed 24 April 2011

Great place, nicely done, very pleasant staff. Rooms neat, clean, made up daily. Metro entrance 100 yards away. For American coffee drinkers, there was a Starbucks across from the metro entrance. Internet rate comparable to others, maybe a bit more but worth every penny (euro: €!). Requested 2 single beds but they ran out so got a room with 3 single beds - no extra charge!

Extremely satisfied given the size is the norm unless one spends a ridiculous amount. And then that would loosethe Paris experience. Stayed with 21 year old daughter who is studying abroad a semester and is fluent in French - a big help.

Room Tip: I arrived early and they happily stored my bags.
See more room tips
  • Stayed April 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GregMass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, 21 May 2011
Thank you for your opinion and are happy that your stay is a pleasant memory. We hope to welcome you once again for a future stay at Central Saint Germain.

Elise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2011

I did a lot of research before deciding to stay to Hotel Central Saint Germain. It ticked all the boxes. Great Position, just a short walk to the Left Bank. The Hotel has been renovated and very clean. Keep in mind this is not a Luxurious Hotel but a good hotel for the price. The breakfast was good and the staff very friendly and helpful. If your after a Hotel that's a reasonable price, clean and in a good position, you can"t go passed this Hotel.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank live-at-cedars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, 9 April 2011
Dear traveler,
Thank you for letting your thoughts and that our hotel meets your demands. Feel free to come back!

Sincerely,
Elise
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Crieff, United Kingdom
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 March 2011

Three nights here and we were very comfortable. Convenient for Metro and RER and so easy to walk to so many great locations.
Breakfasts were good and plentiful. Only drawback would be a lack of air-conditioning later in the year.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marjoriebourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centra22, Responsable réception at Hotel Central Saint Germain, responded to this review, 2 April 2011
Dear Sir, Dear Madam,


Thank you for this nice comment and recommendation.

Hope you had a nice trip back.
Best regards,

Elise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Central Saint Germain

Property: Hotel Central Saint Germain
Address: 3 rue Champollion, 75005 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Quartier Latin
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #718 of 1,800 Hotels in Paris
Price range (per night): $145 - $381
Hotel Class:3 star — Hotel Central Saint Germain 3*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel Central Saint Germain combines the grace and typically Parisian comfort.Centrally located in the Latin quarter and Saint Germain des Prés, near the Seine, Notre-Dame, the Sorbonne and the Pantheon, near the Jardin du Luxembourg.Building with a charming new decor since 2009 with 5 levels in various environments, it offers luxury and tranquility of a beautiful house in the heart of an historic district in a setting designed in harmony for all your well-being.Its central location allows you easy access to tourist areas and business.Our 35 rooms are all equipped with bathroom, hairdryer, satellite TV, air conditoning, personal safe, modem and wifi access.A great welcome awaits you for a wonderful stay. ... more   less 
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Also Known As:
Central Saint Germain Paris

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