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All reviews les gobelins winter garden boutique hotel quiet street breakfast lady place d'italie breakfast was delicious metro stop lovely boutique breakfast room recommend hotel single room small lift side street around the corner very pleasant stay cleaning staff
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Reviewed 3 April 2018

We loved all about it. Very lovely, stylish, cozy Hotel. Very friendly service. Cozy atmosphere. Beautifully decorated. Breakfast room is a bit small, but looks great. Good connection by metro. We hope to be back soon.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AnjaD118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henriette913, Responsable réception at Hotel Henriette, responded to this reviewResponded 4 April 2018

Dear Anja,

Thank you very much for taking the time to share your experience at Henriette with the TripAdvisor community.

We are pleased that you enjoyed our design and style, we tried to make something different, cosy with the feeling to be at home away from home, especially due to our the warm service of our staff in the front desk, at the breakfast room or from our housekeeping department.

And as you underlined the metro station is only 2 minutes away from the hotel which is very convenient!

We will be glad to welcome you again soon, and our team remains at your entire disposal if you need further information, or for your next reservation with the best rate available.

Kind regards
Lionel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

Lionel, one of the staff, was so helpful with restaurant arrangements, early check-in, finding drivers, and anything we asked of him. The rooms are fairly small, typical of European hotels, but so well decorated and comfortable. The breakfast every morning was well worth the price. It was wonderful to be in the heart of Paris but on a very quiet street.

  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kolleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henriette913, Responsable réception at Hotel Henriette, responded to this reviewResponded 4 April 2018

Dear Kolleen,

So great to read your review!

Myself and the whole Henriette team would like to thank you for your recent stay with us with all the members of your family.

It was a pleasure for me and my colleagues to make your stay very special by assisting you with all your requests! We are all very passionate about our job and we are so sensitive to these positive feedbacks, we are all very very touched about it, merci beaucoup!

Many thanks also for the compliments about the decoration of the hotel rooms, the quietness of our hotel and area, and the quality of our buffet breakfast served everyday from 7.00 to 10.30am: at Henriette we strive hard to offer some great breakfast options; indeed as we usually say, the breakfast is the most important meal of the day so we wanted to propose to our guests a great and healthy breakfast with quality products.

We sincerely hope to welcoming you again soon for another group stay or just you and your husband :)

Warm Regards,
Lionel

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Reviewed 25 March 2018

This is a beautiful hotel, very "Paris", but compared to some places I have stayed in the staff is overall amazing - friendly, helpful, interested to sort things out for you. I loved the beds, cushions and mattresses - in a modern place you beed these things to be of a very good quality to have a good night sleep. Great breakfast!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kitty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henriette913, Responsable réception at Hotel Henriette, responded to this reviewResponded 4 April 2018

Dear Kitty B,

Thanks a lot for this very nice review of our hotel!

It's such a reward for us to learn that you would describe our hotel as "fantastic" and "very Paris", we feel very touched about it.

We are also very satisfied that you enjoyed Henriette's buffet breakfast, as well as the quality of our bedding; indeed as an hotel guest the most important is to sleep well in an hotel, and we thank you for pointing out the efforts we made in choosing well our beds, cushions and mattresses :)
And thank you so much for your kind words towards our staff, it was a real pleasure to welcome you and assist you with recommandations, directions and dinner reservations!

We will be pleased to welcome you again soon and don’t hesitate to book again directly with us and benefit from our best available rate!.

Sincerely yours,
Lionel

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Reviewed 22 March 2018

Enjoyed the interior design of this quaint boutique hotel, great location near Gobelins metro stop. Staff helpful and courteous. Would re-visit! It is on a quiet side street too, and easy to find. Would recommend to others!

  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Pate-in-Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henriette913, Responsable réception at Hotel Henriette, responded to this reviewResponded 4 April 2018

Dear Pate,

It was a real pleasure reading your review and how much you enjoyed your stay with us.

We are more than happy to learn that you enjoyed the location & the decoration in Henriette.
The nicest compliment that our team can get is your desire to return, and that you recommended the hotel to the TripAdvisor community! Thanks a million for that!

We are all delighted that you spent a nice time in our small house during your stay with us and we are looking forward to your next visit soon.

Warm regards,

Lionel

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Reviewed 21 March 2018 via mobile

My girlfriend and I stayed at this hotel for 3 nights during our stay in Paris. We had a pleasant stay and are overall happy with our experience.

Location: The hotel is located in the Croulebarbe distict and is a small walk away for Notre Dame. The area seemed safe and quiet. The hotel is only a few meters away from the metro which can take you basically anywhere you want in Paris.

If you are a tourist you might want to be closer to the Eiffel Tower or Champs Elysees, however, the metro can get you there in about 20 min. The Louvre is also close to the hotel, and if warm outside, possible to walk there.

4/5

Room standard:
The room was clean and the aircondition worked very good. We stayed in room 41, which is a double room. The door wouldnt open all the way due to the bed, however it was large enough for two people. The bathroom was large and nice, but the shower was weak, and the bathroom had no heater which made it very cold.

4/5 (Would be 5/5 if not for the cold bathroom)

Service:
The reseptionists were very kind and helpful. Checking in was a breeze and every interraction with the hotel staff was pleasant.

It was however weird how we had to give the reseptionist our room key everytime we left the hotel, and how they did not do any id check to see if we were the right people when we came back for the key (except once when he asked my name). Also, we hung up that we did not need room cleaninh, but when we came back they had been in the room cleaning up and relocated our stuff.

In the bathroom they state that they care about the environment and how we should put our towels if we do not want a new one, which we did every day. However, we got new towels every day.

Reseptionists: 5/5
Key handling: 1/5
Cleaning 3/5 (Would be 5/5 if they had followed the instructions.

Hotel overall: 4/5

Stayed: March 2018, travelled as a couple
Thank Christian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henriette913, Responsable réception at Hotel Henriette, responded to this reviewResponded 22 March 2018

Dear Christian,

Thanks a lot for this exhaustive review about our small property!

We are satisfied to hear that your overall stay was very pleasant. We are happy that you enjoyed your room, we tried to make something different, cosy with the feeling to be at home away from home.
We are thankful for the kind words regarding our front desk staff, we won't miss to tell them, it is always a great source of motivation to keep going like this.
As you underlined the metro station is only 2 minutes away from the hotel which is very convenient.

We took good note of your remarks concerning the lack of heating system in the bathroom; regarding the key handling issue, i strongly believe that our front desk team recognized you before giving you the key of your room, this is actually one of the reasons why we ask our guest to leave their keys at the reception: less to carry, no risk to lose the key out of the hotel, and it also creates an interaction between our guests and us, we are always happy to talk about anything with our hosts when handing over their key!

Our apologizes for cleaning the room despite your instructions on your door and about the replacement of your towels, we will make sure that all our housekeeping team is aware about these processes again.

We will be glad to welcome you again soon, to offer an even better stay to diserve your five full stars.
Our team stays at your entire disposal if you need further information, or for your next reservation with the best rate available.
Best regards
Lionel

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