Me and my husband stayed 11 nights in this hotel.
At the second day about 600 euro was 'dissapeared' from the wallet of my husband from the closed safe-box in our room!!!
We informed local manager about this situation, but the reaction was: he trust his staff but he doesn't sure in us.
That was his only reaction and participation in our problem (problem of the hotel in fact).
We have made a complain at the police office and gave it to the director of the hotel.
The director's reaction was the same: 'I'm sure in my staff but I'm not sure in you', 'you will never get your money back'.
But he already mentioned that the safe box could be opened by responsible manager.
We reminded that the hotel is responsible for all money closed in the safe box.
Also we proposed to show the bills for the curency exchange and all our cost in Paris.
The director has not shown any interest in solving this problem!!
We were traveling all over the world and it was a first time we had such issue and see such attitude.
In the poorest countries of Asia we could forgot our money in any place of the room and nothing could happen.
And if any unpleasant situation would happen, management would do it's best to help the guests of the hotel.
Our advice: if you want have a good holidays in Paris, please stay away, find another hotel without thiefs, with more helpful and responsible staff!!
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- Also Known As:
- Londres St-Honore Hotel Paris
- Londres St Honore Paris