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Traveller rating
1,599
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22
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Reviewed 23 August 2019

Great customer service, always willing to take the extra step to make sure all your needs are met. Friendly staff and very safe environment. The only thing I didn't like is not to be able to use the hair dryer in the washroom as I am used to this at home. But the staff advised it was due to safety especially when travelling with kids. I suggest having a vanity close to an electrical outlet within the room to make it easier to style ones hair.

Room tip: Awesome large room with a great view of the Eiffel tower. All amenities were right on point.
Date of stay: August 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Barb D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShangriLaParis, Directeur général at Shangri-La Paris Hotel, responded to this reviewResponded 2 September 2019

Dear BarbDhugga,

Thank you very much for your kind review on our Shangri-La Hotel, Paris Tripadvisor page.

I am very delighted that you lived a nice stay at Shangri-La Hotel, Paris thanks to the professionalism and kindness of our team. Nevertheless, we noted well your comment regarding the washroom.

On behalf of the entire team, thank you again and I hope we will have the pleasure to welcome you back with us soon.

Best regards,

Guy Bertaud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2019

The rooms are pricey but so worth it. I’ve been to a few hotels in Paris and to be honest this was the best one. The location, the service, and the facilities of the hotel were a 10/10 no doubt about it. Very elegant and comfortable hotel. Loved it.

Date of stay: August 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Samar21-3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShangriLaParis, Directeur général at Shangri-La Paris Hotel, responded to this reviewResponded 2 September 2019

Dear Samar21-3,

Thank you very much for your kind review on our Shangri-La Hotel, Paris Tripadvisor page.

I am very delighted that you lived an unforgettable experience at Shangri-La Hotel, Paris thanks to the professionalism and kindness of our team, and the perfect location next to the Eiffel Tower.

On behalf of the entire team, thank you again and I hope we will have the pleasure to welcome you back with us soon.

Best regards,

Guy Bertaud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2019

The hotel and service were great, the breakfast was also very good. I would highly recommend this hotel. It has a great view of the Eiffel Tower and is within walking distance to a lot of different shops and cafes.

Date of stay: August 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank awatson2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShangriLaParis, Directeur général at Shangri-La Paris Hotel, responded to this reviewResponded 2 September 2019

Dear awatson2019,

Thank you very much for sharing your experience at Shangri-La Hotel, Paris.

I am delighted to read that you spent a great time with us thanks to the professionalism of our team, the amazing view of the Eiffel Tower from your room and the breakfast experience!

I hope you to welcome you soon again.

Best regards,

Guy Bertaud
General Manager

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Reviewed 22 August 2019 via mobile

We have not long returned from our fabulous stay at the Shangri-La Paris. We arrived and we were greeted by friendly, efficient staff. We were showed to our wonderful terrace suite with views of the Eiffel Tower from our balcony. This was a perfect place both in the day and in the evening to sit and enjoy the view. At night time the Eiffel Tower was all lit up and at certain times it flashes - it looks amazing.
We had read reviews commenting on the price and yes it isn’t cheap but what you get is a central location in paris with luxury. The pool area we used is beautifully finished and has a small outside terrace leading off, perfect for relaxation, this for us is a definite plus in the middle of a city.
Our breakfast each morning was delicious; berries, yogurt, homemade granola, an assortment of pastries & breads. We had room service one night for dinner and again it was served nicely and perfectly cooked - still hot. If you needed anything the staff would always try and accommodate without any fuss - amazing service. We can’t fault our 4 night stay.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank Debcheadle_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShangriLaParis, Directeur général at Shangri-La Paris Hotel, responded to this reviewResponded 2 September 2019

Dear Debcheadle_,

Thank you very much for sharing your experience at Shangri-La Hotel, Paris.

I am delighted to read that you spent a great time with us thanks to the professionalism of our team, the amazing view of the Eiffel Tower from your room, Chi, The Spa and the breakfast experience!
Our team is dedicated to offer the best quality of service to provide unforgettable memories.

Best regards,

Guy Bertaud
General Manager

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Reviewed 20 August 2019

We stayed here for 2 nights on a quick trip to Paris. The room had amazing views of the Eiffel tower and we could watch the light show in the evening from the balcony. Also has nice views of the river as well... Very Romantic. The rooms are very nice, clean and comfortable.

We arranged a 2 person packed breakfast for our day trip to Normandy. For Coffee, juice, some jam and baguettes, and a sandwich, it cost $450 US. They didn't say anything until checkout. Not awesome!

The restaurant was good, not great. Suggest going to an outside restaurant for meals. You will get better food and better prices.

Room tip: Eiffel View Room
Date of stay: June 2019
    • Value
    • Location
    • Service
1  Thank HorsemanNomad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShangriLaParis, Directeur général at Shangri-La Paris Hotel, responded to this reviewResponded 21 August 2019

Dear HorsemanNomad,

Thank you for taking the time to share your experience at Shangri-La Hotel, Paris.

I am delighted to hear that you enjoyed your stay with us and that you have appreciated your room as well as its incredible view on the Eiffel Tower.

However, we take notes regarding your remarks.

We hope to welcome you again and to offer you another great experience!

Best regards

Guy Bertaud, General Manager

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