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Hotel Pastel Paris
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Reviews (74)
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All reviewsle notrerue lauristonabsolutely stay here againarc de triomphperfect locationminute walkwonderful staythe hotel is cleanlong weekendeiffel towerrooms are smallwithin walking distancehugoboissierestreetkettlemetro
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22 - 27 of 74 reviews
Reviewed 1 November 2017 via mobile

My husband and I visited this hotel for our first wedding anniversary. We absolutely loved it. The location is great! Very clean and comfortable. Our room was very small but perfectly formed. Loved the decor. Very helpful and friendly staff. Would highly recommend and would absolutely stay here again.

Stayed: October 2017, travelled as a couple
Thank claire_waldock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Françoise R, Receptionist at Hotel Pastel Paris, responded to this reviewResponded 1 November 2017

Dear Claire,

Thank you again for your confidence and congratulations for your first wedding anniversary. You have chosen the right place to celebrate it and we are glad that you enjoyed it!

All the hotel has been renewed few months ago, in order to make this place a place where our guests are feeling well and comfy.

We hope that you will come back again, why not for another anniversary? :)

All the team of the Pastel Hotel wish you a good continuation,

Jeanne
Front desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

Booked this hotel for a 4 night stay and we were very happy with our choice! It has just been refurbished so the rooms are modern and in working condition, only thing is they are a little small. But the location is excellent! It is a 10 minute walk from The Eiffel Tower one way and a 10 minute walk from the Arch De Triumph and Champs-Élysées the other way. 3 minute walk from a local metro stop if you’re going out further to Disneyland or the Notre Dame or Louvre. Staff are very friendly as well and we had one gentleman who suggested a really lovely restaurant for us which was well priced and great food! Overall a great experience with this hotel - would book again!

Stayed: October 2017, travelled with friends
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Françoise R, Directeur général at Hotel Pastel Paris, responded to this reviewResponded 25 October 2017

Dear Laura,
We would like to thank you for your kind comment. We are glad to read that you enjoyed your experience with us at the Hôtel Pastel. Our priority is your satisfaction, that is why we do our best to help you and give you the best advice.
The Hôtel Pastel is very well placed which allows you to move quickly everywhere in Paris.
We hope to welcome you again soon to enjoy a romantic weekend in Paris.
Do not hesitate to contact us directly for you futur stay. We will be happy to upgrade you according to availability.

Best regards,
Delphine COTTINEAU
Assistant Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

Hotel Pastel is central to most of Paris' land marks, well within walking distance and very close to the train or underground.

The hotel is clean and comfortable with nice hot shower. The staff were very helpful and pleasant.

Would stay again.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank tfsankofa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 September 2017

Thank you for your kind comment. And happy birthday again !

We're glad to hear that you made the most of Paris' many monuments and attractions. We're only minutes away from the Arc de Triomphe and the Champs Elysées !

Newly renovated, our goal is to offer a cozy, welcoming cocoon in the heart of Paris.

It would be a pleasure to have you again.

Best regards,

Jacob.

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Reviewed 6 September 2017

Great position.
Staff is very pro and helpfull.
Rooms were renovated in 2017.
Rooms are very clean.
Mattress is comfortable.
Rooms are only missing a small fridge and the showers are missing a curtain.
Will for sure stay again.

  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank T K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 September 2017

Dear Madam, dear Sir,

We thank you very much for leaving us this complimentary comment following your recent stay at our hotel Pastel Paris.

Our staff makes it a point of honor to ensure that our guests stay at their best.

Effectively, our hotel is totally new since the reopening in last April. We wanted to make a confidential hotel with pastel intonations, powdered, cozy and comfortable.

Cleanliness and comfort are the key words of our profession and we are happy you enjoyed.

We hope to have the pleasure of welcoming you again at the Hotel Pastel Paris during your next Parisian visit. Do not hesitate to discover our Best Offers on our Official Website.

Kind regards.

Maguelone Artières
Sales Manager

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Reviewed 20 July 2017

Great place to be, really close to Trocadero and the subway stations.
Everything seems to be refurbished , the hotel is clean and well decorated.
We had a small room but perfect for the two nights.
Employees are really nice !

Room Tip: close to Trocadero, Eiffel tower
  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank virginia_stras26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 September 2017

Dear Madam,

All our staff is very pleased to read your nice comments and your compliments following your stay in our hotel Pastel Paris.

As you have noticed, the hotel is totally new due to the opening of its doors last April and it takes back the codes of the famous perfumers and fashion designers of brands.

We hope you will have the opportunity to come another time in our beautiful city and to benefit our good location between the Champs-Elysées and the Eiffel Tower.

Be curious and visit our official website to discover the best rates we regularly offer.

Kind regards.

Maguelone Artières
Directrice Commerciale

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