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“Only advantage is location”

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Mercure Royal Fontainebleau
Ranked #7 of 12 Hotels in Fontainebleau
Reviewed 12 October 2017

The only advantage is location if you want to be close to Insead. The staff at the hotel just does not care. I have an Accor Platinum card and was offered one free drink at arrival, when I stated that there were two people in the room (I booked a suite!), I was told that one free drink was the policy, full stop. This is not even true as I often stay at Accor hotels by myself and even then I get a voucher for two drinks. Check in and check out were slow as they were training people. Not a must unless you want to be close to Insead.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ChristineBindert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 287 reviews

Reviewed 8 October 2017

Although the hotel was ageing over the years, it was once a stylish place with good staff. But not anymore.
Rooms needed real renovation but not a basic vamp.
Whoever was in charge of designing the rooms and the common areas should be put in jail ! The whole thing looks both cheap and dated already !
Service was very poor overall with a bad attitude and no willingness to help.
Breakfast was a pure joke. Mercure is not known for serving good breakfasts but this one was far under usual standards.
PC fo guests use was out of order.
Outside terrasse was a complete mess and not welcoming at all.
Very limited choice from the bar.
Rooms renovated with very low standards (more like Ibis).
Awful lobby, looking like an old Starbucks or Mc Donalds from 10 years ago.
Only positive things : very comfortable bed and great location 15 min. from city center.
Sorry ! Some clients may think the renovation was a success. For me, it is only changes with restricted budget and lack of imagination.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Supermercado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

Stayed at the hotel for a week whilst at INSEAD.

Location is great, just a short 5 mins walk across one road to reach the INSEAD campus. Near to running trails in the woods and easily a 15min walk to the town. 15 min to nearest train station.

There is a small pool (which was under renovation), but winner was the well-stocked bar with good happy hour offers. Check out the Football table which can accommodate 12 players! Live band plays on certain nights.

Wifi is free, but patchy dependent on room location. Most chose to work at the lobby where connectivity is more stable.

Please bring your own toiletries - these are not provided. Also, don't be surprised if there are only French channels on the TV,

Reception staff were great! Very friendly and helpful in assisting with restaurant and transfers reservations.

Stayed: September 2017, travelled on business
Thank SlaveToTheBoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017

A well run and maintained hotel with an easy walk to the Chateau and the town centre. Reception and service staff were all very pleasant and attentive. Fontainebleau Chateau is well worth a visit, especially compared to Versailles which is so crowded. The Mercure is the ideal place to stay in town.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank pcelwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

The hotel is clean with large rooms.
Included with the room: a heating pot for water , a small cooler, hair dryer, safe, and room service is offered.
I wanted to see Barbizon and recover from a small injury. The ladies who greeted me were very helpful and over my stay, continued to be helpful and informative. I am happy to have stayed with the Mercure.

Stayed: September 2017, travelled solo
Thank Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Royal Fontainebleau

Address: 41 rue Royale, 77300, Fontainebleau, France
Region: France > Ile-de-France > Seine-et-Marne > Fontainebleau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Fontainebleau
Price Range: $139 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Royal Fontainebleau 4*
Number of rooms: 97
Official Description (provided by the hotel):
Located 75 km from Paris, the Mercure Royal Fontainebleau offers the charm and refinement of an exclusive hotel, ideal for business and leisure travellers alike. 97 fully equipped rooms with bathroom, satellite TV, direct dial telephone and PC connection. The hotel also offers WiFi internet access. The restaurant is open from Sunday evening to Friday lunchtime. Opening hours in the evenings are 6.30 p.m. to 10.30 p.m. ... more   less 
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