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Quality Hotel Bordeaux Centre
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Reviews (1,228)
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380
658
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All reviewsgreat locationst catherinethe main shopping streetplace du parlementpedestrian areanespresso machine in the roomthe rivercentral locationbars and restaurantstourist officenoisy at nightshort walkgood sizefourth floorbooked this hotelwould definitely stay here againcity break
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23 - 28 of 1,228 reviews
Reviewed 26 October 2017

We recently stayed at this hotel for 4 nights. Do not expect a luxurious hotel, but clean and with a friendly and helpful staff. The location is obviously the best thing with this hotel. It is situated in the old part of the city close to the opera and le miroir de l'eau. Many restaurants close by and a great shopping area. The room was OK, but small bathrooms (why did tryouts divide it into two parts: bathroom/toilet). Peculiar plumbing: The hot and cold were switched and the toilet flushed hot water). We told the reception so we guess it is fixed by now. Breakfast buffet was good and tasty and typical French (not so much to choose from). However, we really recommend this hotel because of the location.

Stayed: October 2017
1  Thank Norwegian_couple4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcatherine, General Manager at Quality Hotel Bordeaux Centre, responded to this reviewResponded 27 October 2017

Dear Guest,

Thank you for taking to share your experience at Bordeaux.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.


Sincerely,

Fanny Gaucher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

Right in the centre of town. The location was excellent. It was very close to shopping and restaurants, and most attractions. The staff were excellent, and the room was very quiet and comfortable, if a little small. We would certainly stay here again on our next visit.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank RMHMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcatherine, General Manager at Quality Hotel Bordeaux Centre, responded to this reviewResponded 27 October 2017

Dear Client,

Thank you for taking the share your experience on tripadvisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

If you choose to come back again in Bordeaux, it will be a pleassure to welcome you again
Kind regards,

Fanny Gaucher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017

Really nice, accommodating staff. Rooms perhaps smallest we've encountered and we had limited view. Elevators small but there were two. Location was worth some sacrifice in comfort. TV limited, no radio or clock. No washcloth. Near restaurants and shops as well as public transportation- relatively inexpensive tickets available to help get one around that includes ferry ride.

Stayed: October 2017, travelled with friends
1  Thank Harry Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcatherine, General Manager at Quality Hotel Bordeaux Centre, responded to this reviewResponded 27 October 2017

Dear Harry,

Thank you for taking the time to share your experience regarding your recent stay at the Quality Hotel Bordeaux Centre***. I am pleased to read the staff was accommodating and I will share it with the team.

We are very sorry to hear that the room was not big enought for you,
However, the hotel is a 3 stars hotel and the room size is between 15m2 to 25m2 which is it the standard in France.

Regardind the TV Channels please note we propose around 50 Free Channels and more than 5 are in English. We propose a pressing Service and a washcloth is located at 2 min walk away from the hotel.
We hope you had a fun time in Bordeaux and that we will welcome you again !


Best regards
Fanny gaucher
General Manager

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Reviewed 19 October 2017 via mobile

Spot on location yards from transport hub and Tourist Office where many trips start. Compact room in a heritage building but fine for a few nights break. Small bar area just to assemble before venturing out. Lots of restaurants and cafes all around.
Boulangerie 'Paul' on corner for breakfast or snack.
Staff very helpful with excellent English.

Stayed: October 2017, travelled with friends
1  Thank Cooper-art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FANNY2608, Directeur général at Quality Hotel Bordeaux Centre, responded to this reviewResponded 20 October 2017

Dear Guest,

Thank you for taking to share your experience at Bordeaux.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.


Sincerely,

Fanny Gaucher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

The hotel was O.K. Fairly unremarkable in any respect. The restaurant was good. No complaints about the room. The front desk personnel were pleasant and helpful. The location was handy to walking into the center of the city.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Pfadfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FANNY2608, Directeur général at Quality Hotel Bordeaux Centre, responded to this reviewResponded 19 October 2017

Dear Guest,

Thank you for taking to share your experience at Bordeaux.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.


Sincerely,

Fanny Gaucher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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