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All reviews the executive lounge cloud bar podium restaurant floor to ceiling windows cocktail bar afternoon tea high floor birthday treat standard room city centre modern hotel saturday night cooked breakfast full english following morning stayed for one night clouds
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1,470 - 1,475 of 4,899 reviews
Reviewed 17 May 2016

Great hotel for its architecture and views but also the location is good for road and public transport access, the facilities such as the pool well worth using and the hotel staff really helpful and friendly - they made the experience for us.

  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Milena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hilton Manchester Deansgate, responded to this reviewResponded 19 May 2016

Dear Milena H

We are delighted to read that your experience at Hilton Manchester Deansgate was a positive one, thank you for being so complimentary.

It is truly wonderful to know how much you enjoyed your time with us. I will certainly share your review with our team.

We hope that you booked direct with us at Hilton.com and that we are able to welcome you back in the future to enjoy great rates.

Best wishes
John McLaughlin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2016 via mobile

Really enjoyed my stay here.
The room was superbly furnished, stayed on the 17 floor and had a very nice view.
The service was as you would hope.
Very welcoming and helpful. Also had no issue with booking a late check out.
As I only stayed there the one night I didn't have a chance to try all the leisure facilities

Stayed: May 2016, travelled on business
Thank Reilly2612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hilton Manchester Deansgate, responded to this reviewResponded 18 May 2016

Dear Reilly2612

Thank you for choosing to stay with us when staying in Manchester, we do appreciate it.

I am delighted to read that from your arrival through to your departure that your stay with us was fantastic. It was our pleasure to be able to look after you.

It is always a pleasure to receive positive feedback and I can assure you that all of the team members will be made aware of your comments. Thank you for your kind words.

We are so pleased that you enjoyed everything about your stay and my team and I truly do look forward to having the pleasure of welcoming you back to the hotel again when you next visit Manchester.

Best wishes
John McLaughlin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2016 via mobile

So , good check in , good room on 15th floor , good staff , good breakfast , good location ( £6 taxi from Piccadilly Station and 8 minute walk to Manchester Central Conference centre) . Great views from the 23 floor Executive level and Skybar.

Definitely my pick of Manchester hotels .

Stayed: May 2016, travelled on business
Thank ahomer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hilton Manchester Deansgate, responded to this reviewResponded 18 May 2016


Dear ahomer1

Thank you for choosing to stay with us on your visit to Manchester. It was our pleasure to have you stay with us. I am pleased that we formed a convenient base for your trip.

I am pleased that you encountered a speedy check in and that you found all team members to be friendly and helpful.

I am pleased that your guest room was to your liking and that you had time to visit Cloud 23 during your stay and enjoy the wonderful views.

We are delighted that you enjoyed our breakfast offering prior to your departure and we really hope that we have the pleasure of welcoming you back to the hotel on a future visit to Manchester.

We are so pleased that we are your ‘pick of Manchester hotels’ and we hope that if you are not already a member that you join our loyalty programme and are able to book direct with us in the future.

Best wishes
John McLaughlin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2016 via mobile

The rooms are really good and the building is one of the tallest in Manchester so if you are out on an evening you will always be able to find your way home

Was pretty expensive, but there was a major conference on at the time at GMEX - which is just round the corner

You will need a mortgage for the minibar and the bottle of water at nearly £4 is pretty pricey

Bathroom is good and showers have power

Beds are comfortable

Free wifi is there and speed isn't an issue

Definitely one to return to

Stayed: May 2016, travelled on business
1  Thank Simonbloomfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hilton Manchester Deansgate, responded to this reviewResponded 18 May 2016

Dear Simonbloomfield

We are extremely happy to hear that you enjoyed your stay at Hilton Manchester Deansgate and that our guest rooms were to your liking and offered you a comfortable night sleep.

I note your comments in relation to the charges for our mini bar items and the bottled water supplied in our guest rooms. I can assure that Hilton Manchester Deansgate is competitively priced with regards to guest room amenities with other hotels in the city and we are pleased to read that this will not deter you from returning to stay with us.

We are delighted to learn that you will return to us when visiting Manchester. When we have that pleasure please bear in mind to book direct at Hilton.com where you will receive great rates.

Best wishes
John McLaughlin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2016

Excellent hotel in great location, we used the spa pool etc and cloud 21 cocktail bar. Very helpful staff and fantastic views across the city . Close to shops, museums and theatres with great variety of bars and restaurants nearby.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Vicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Hilton Manchester Deansgate, responded to this reviewResponded 17 May 2016

Dear vickym355

We are delighted that you stayed with us recently and we thank you for your very positive feedback.

Thank you so much for making the time to post this wonderful review on Tripadvisor. We hope that we do have the opportunity and pleasure of welcoming you back soon.

We do offer great rates via Hilton.com and we would welcome you to book direct with us to gain great rates.

Best wishes
John McLaughlin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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