My partner and I stayed at the hotel for a one night pre-Xmas eve break. The entrance to the hotel is very impressive and the staff were polite and efficient on check in. The room itself was good, no view, standard flat screen tv, bathroom was ok for 5 star but not amazing -although the shower was great, really spacious and high pressure.
We used the pool and steam whilst we were there which was lovely, as were the staff in there. Breakfast was good and the afternoon tea was particularly good the next day.
The stay was marred somewhat by an unhelpful desk clerk on checkout. When we received the bill on checkout there was £15 worth of mini bar charges when we hadn't had a single drink. I explained that we had placed a bottle of champagne in the fridge and so had moved some of the contents if the fridge to the side in the same cupboard (very difficult to miss when looking to see what was missing from the minibar) and that in fact we had not used anything from within the fridge. Much muttering ensued and I was assured it had been taken off the bill. When I received my credit card statement a month later however it was still there, this meant that I had to telephone the hotel and have it refunded, not a massive problem just a pain. In fairness the woman I spoke to on the phone was very helpful and refunded the cost with no fuss.
All in all i would probably stay again, but in all honesty I'd have to find a good room deal before I favoured it over the Deansgate Hilton.
- Official Description (provided by the hotel):
- The award-winning Radisson Blu Edwardian Free Trade Hall Manchester features 263 bedrooms, in addition to a number of meeting and event rooms, within a luxury 5* gold award property. The hotel also caters to your every culinary need, from Steak & Lobster at Alto, to the glamorous Opus One Restaurant and Bar featuring the finest locally sourced British food. Sienna Spa & Health Club comes complete with swimming pool, Jacuzzi and steam/sauna. The hotel holds the Green Tourism Business Scheme Gold Award. Throughout the hotel is complimentary Wi-Fi. ... more less
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- Also Known As:
- Radisson Edwardian Manchester Hotel Manchester
- Radisson Manchester
- Manchester Radisson