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“Service charge but no service”

Giorgio's Italian Restaurant
Ranked #240 of 2,470 Restaurants in Manchester
Certificate of Excellence
Price range: USD 0 - USD 32
Cuisines: Italian
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 6 April 2018 via mobile

First thing is first as soon as you walk in the door the manager was grumpy, then they brought us the wrong drinks!
The starters came out 2 minuets after ordering then so can only guess that they were microwaved, the Calamari was rubber!
The 3 ravioli mains were actually quite nice to be honest but felt worse as the chef was stud on the other side of the mirror looking at us!
We weren’t asked once how our food was!
Over priced for the quality and forced to pay service charge when the staff weren’t at all interested in the customers!

Thank callump710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 37 of 757 reviews

Reviewed 5 April 2018 via mobile

Close to Palace Theatre. Atmosphere and food good. Our waitress had poor understanding. When I asked for Parmesan on my pizza she covered it in black pepper instead and when we shouted STOP, she just kept pouring more on. She took drink away when it was still a quarter full even when we tried to stop her. She asked if we wanted cream or ice-cream with our dessert. I asked if it was whipped cream or pouring cream. She didn’t answer my question, she just asked again if we wanted cream or ice-cream. ARGHHHH...
10% service charge was included in bill, but credit card machine still asked if you wanted to leave tip. There was also tip plate on way out. Service received was not worthy of even 1 tip never mind 3.

Thank bea12345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Turned up here and although slightly early was seated to await the rest of our party. Within seconds we had drinks and food menus and service with drinks was quick and accurate too.

The rest of our party arrived and all choices were made.
The food arrived in a timely manner and was exactly what we ordered and I can only speak for my own but it was totally delicious.
Garlic bread with cheese, olives, garlic mushrooms, then steak and fries with peppercorn sauce.

Now... we had extras and lots of beers so it did push up the 2 course price of £14.95 per person to £35.00 a head. But it’s what we wanted and was very tasty.

I would recommend the venue as the food is good, service is good and prices are reasonable.

Good job.

1  Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

After watching the fabulous Miss Saigon matinee our group of eight ladies had another fantastic meal at Giorgio's. This was the second visit for 6 if us which was rebooked at the request of everyone. The set menu was delicious, great value and provided enough variety for one of our party with gluten free requirements. The atmosphere and service is probably the best I have experienced in recent years.
Thank you to everyone and we will definitely be returning.

    • Value
    • Service
    • Food
1  Thank smwalton62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

Unpretentious, good food. We ate from the set menu. The restaurant was lovely with a ‘buzz’ to it. Nico, the head waiter/front of house/meeter-greeter was attentive and friendly. It was my husband’s birthday and we were given two glasses of complimentary prosecco. It was unexpected and much appreciated. We would definitely go back.

1  Thank Mrs_H8228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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