Firstly i booked Christmas dinner at the glass house through "open table" we received the confirmation and all was well, or so we thought! the booking was for ten people to be seated at 2,30 pm. Getting closer to the day we had not been asked for menu choices so got in touch with the restaurant which was a mission on its own, we were then informed that for larger parties and special days they do not take bookings from "open table" so we did not have a reservation! They could fit us in brilliant!! payed the deposit rush around getting everyone's menu choices and emailing them through. I wish they had been booked up!! The starters came out Roast plum tomato soup mine was not far off chilled where as one of my guests practically had to wait for hers to cool. I left mine and explained to the waiter why, he apologised whilst lifting the bowl and spilling the soup down my suit. The mains was roast turkey wrapped in streaky bacon! It was so dry and hard my German Shepard would have struggled to chew it. I had on guest who had traveled from South Africa to spend Christmas with us and asked if they might have a Yorkshire pudding she could try so i asked one of the waitresses to which she very nicely said she would ask and off she went to the kitchen never to be seen again. The final straw on the camels back was when we had paid for the meal at £59.00 per head the final course being Tea / Coffee and Petit fours they cleared the table and we waited and waited nothing was offered to us so i ended up having to order coffee from the bar and paying again. I am not a fussy person and eat out regularly in Manchester. Take my advice STAY AWAY FROM THE GLASS HOUSE i should have realised when they could still accommodate a party of ten on less than a weeks notice coming up to Christmas alarm bells should have rung!! Definitely a Christmas to forget
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