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“Light house apartment”

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The Light ApartHotel
Certificate of Excellence
Reviewed 9 October 2017 via mobile

I had a realy bad experince i was abused me and my wife off james amember off staff as well as bungzi malone in inside the proprty because he was amate ov james i felt threaten so did my misses then bugzi malone follwed me out side the proprty at light house apartment church st number 28 and threatened me and my misses light house apartment is not nice place to say unless u wont feel intermediate and threatened off james a member ov staff and bugzi malone the bully didnt knw he was security at light house apartment or owned it had really bad and terifing experience i payed 358 70 pound on top that for late check out . Not bout mny it was about the experience and racial remarks from bugzi malone the rap artist and james the staff member abuses behavior

Stayed: October 2017, travelled with family
Thank shadow7861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Guest Relations Manager at The Light ApartHotel, responded to this reviewResponded 4 weeks ago

This review is in no way related to this Hotel. None of the details are connected with this business, please bear in mind when reading.

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17 - 21 of 916 reviews

A TripAdvisor Member
Todmorden, United Kingdom
156
Reviewed 5 October 2017 via mobile

Could not be better situated. Central for everything. Clean tidy and very well equipped, washing machine ironing board and equpped kitchen. Wish i was staying longer. Staff friendly and bar nice to spend an hour in. Will certainly use for next stayover in manchester.

Stayed: October 2017, travelled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Guest Relations Manager at The Light ApartHotel, responded to this reviewResponded 6 October 2017

Dear Guest

Thank you for the lovely review and great feedback following your first stay here.

Don't forget to book direct fir your next visit to take advantage of the return guest loyalty discount that we offer.

Kind regards,

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Reviewed 3 October 2017 via mobile

I've stayed here a few times and it's a good location, the apartments are large but sometimes the cleaning lacks a little, there was the lid from a packet of pringles on the table when I checked in. Staff are nice and efficient. Some of the locks seems to stick and there are a lot of scuff marks on the wall and furniture.

Stayed: October 2017, travelled on business
Thank Broadie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Guest Relations Manager at The Light ApartHotel, responded to this reviewResponded 6 October 2017

Dear Broadie74

Thank you for taking the time to review your stay, your feedback will be passed onto the Housekeeping Team and investigated immediately.

We look forward to seeing you again soon.

Kind regards,

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Reviewed 3 October 2017

Check in was quick and efficient.
We arrived early and our 2 bedroom apartment wasn't ready so reception minded our luggage whilst we went out.
Arrived back and apartment was ready.
Rooms are a lovely size.
However, neither had natural light nor windows so was very stuffy.
Our wardrobe in 1 room had no doors or shelving which we found very odd.
Other bedroom had no wardrobe only a 20cm hanging rail, not really enough for a couple.
The living space was spacious and light and airy when door was open.
There was even a door so that people can sleep in the rooms and not be interrupted by living area.
Facilities were basic but well appointed.
Washing machine was efficient. Could have benefitted from an airer for washed clothes.
Had problems a couple of times with WiFi sadly, which reception wasn't willing to solve..
All in all, great value, fabulous location and would recommend to friends that ever visit Manchester.

Room Tip: There is a construction site next door to it at the moment so request one facing away from this.
See more room tips
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Greek-Buddha07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Guest Relations Manager at The Light ApartHotel, responded to this reviewResponded 6 October 2017

Dear Greek-Buddha07

Thank you for the lovely review. I was delighted to read that overall you have had a great stay with us - with regards to the Wardrobes I can assure you that this week we have completed full refurb of wardrobes in all apartments so this should no longer cause any disruption for your stay. Airers can be requested by Reception so you just need to ask us and we will happily get one for you.

I would be interested tom learn further of the wi-fi issue as we offer a premium inclusive service for all guests, problems if any are easily resolved so I would be curious to now more of this as I am not sure why we would not assist.

We hope to see you again soon.

Kind regards,

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Reviewed 26 September 2017

Great staff, great service, couldn't have done enough. A good base and location.

A shame the rooms are extremely tired and in dire need of repairs, patio doors screwed shut, windows that don't shut.

Clean and everything you needed!

Stayed: September 2017, travelled with friends
Review collected in partnership with this hotel
1  Thank iandalton72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relation M, Guest Relations Manager at The Light ApartHotel, responded to this reviewResponded 27 September 2017

Dear iandalton72

Thank you for your review and also your very kind words on the team and the service you received during your stay here.

I have taken the time to investigate your allocated apartments for any further maintenance problems that your guests may have experienced as we were made aware the issues raised during your stay. I see that 2 members of group had reported separately a problem closing the balcony door and another struggling with the window but assistance was given immediately and these were rectified.

It was nice to read that you have all enjoyed your stay with us and we do hope that you book a return visit again very soon.

Kind regards,

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Additional Information about The Light ApartHotel

Address: Pall Mall House 20 Church Street, Manchester M4 1PN, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #3 of 80 Speciality Lodging in Manchester
Price Range: $135 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Light ApartHotel 4*
Number of rooms: 69
Official Description (provided by the hotel):
"The Light ApartHotel is the first true ApartHotel in Manchester, occupying a prime city centre location on the fringe of the Trendy Northern Quarter. Our guests enjoy the flexibility of serviced apartment living with hotel-style accommodation, appealing to both the business and leisure traveller, The Light ApartHotel consists of 60 fully equipped and beautifully furnished studios, one and two bedroom apartments and a range of penthouse suites. The Light ApartHotel is a true alternative to top-end hotels and gives flexibility for families whose kids aren't quite independent, but too old to share a room. Once you've tried it, we know you'll come back for more." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wotif.com, Expedia APAC, Booking.com, Hotels.com, Hooroo Pty Ltd, TripOnline SA, getaroom.com and Cancelon so you can book your The Light ApartHotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Light Boutique Apart Hotel Manchester

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