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Emily F

Never ever stay here!!?! Wouldnt pay me to stay here again, we didn’t even stay 3 hours

1.0 of 5 bubblesReviewed 3 weeks ago
The worst hotel I’ve ever ever ever stayed at, more like a caravan the room was absolutely tiny no table or anywhere to store or hold anything not even a side to hold a drink, the bed was like a fold out camp bed definitely not a double bed either solid as a rock, pillows was shocking how they can even just have 1 little pillow thin as anything! It was freezing aswell we couldn’t even stay the night, so we checked payed an extra £20 for early check in for 11, and we checked out at 3pm the same day, the receptionist didn’t even question why we was checking out as must happen all the time!

These are the pictures we were shown and as you can see the difference in the room we actually got the size of the gap at the end of the bed is completely different, you couldn’t even walk around the bed!!!

The shower was even tiny I honestly felt like I was in a caravan, I know it’s l an easy hotel but I honestly wouldn’t pay £1 to stay there, I feel like we got robbed by the pictures compared to what we got
Date of stay: January 2025
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Szymon Kozdron, General Manager at easyHotel Manchester City Centre, responded to this review
Responded 3 weeks ago
Dear Emily,
Thank you for taking the time to leave us some feedback and we are sorry to see that your stay with us was not to your standards. The concept of easyHotel is to offer compact and affordable rooms in a great location. Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible. Our website also provides detailed, clear descriptions of our rooms and facilities. Should you need help finding these, please do not hesitate to reach out. We would like to thank you once again for choosing easyHotel and hope to welcome you back again in the future.
Kind regards,
easyHotel team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,266)
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All reviews easy hotel rooms are small frosted glass northern quarter vending machine city centre air con what it says on the tin short stay late check would stay again shower room the ground floor the location is perfect one night stay bed was comfortable few minutes walk
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Reviewed 30 December 2024 via mobile

The hotel was easy to locate and the staff on the desk were always happy and helpful. The rooms are fairly small not much space to move around but storage space under the beds. The bathroom (at least in our room) had no locking door or privacy. The walls were glass which had a large strip frosted, there were gaps at the top and bottom of the glass. The walls are fairly thin and it is easy to hear what’s happening in others rooms, we had a few noisy neighbours which made it hard to sleep. But when reception were informed they were great at keeping an eye on the situation. I think it’s a fine place to stay as long as you are aware of the noise and space.

Room tip: Parking is difficult we pre paid for parking a 15 min walk away and that worked fine for us. There is a baggage storage (£5 per bag).
Date of stay: December 2024
Trip type: Travelled with friends
Thank Georgia E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Szymon Kozdron, General Manager at easyHotel Manchester City Centre, responded to this reviewResponded 31 December 2024

Dear Georgia, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.
It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.
Team easyHotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2024 via mobile

Poor sound insulation, You could easily hear what happens in the other rooms.
Poor shower streams. Very small rooms, no space for your luggage. A/C only worked on the cold option late December.
Only one elevator which could get crowded easily.

Positives:
Close to the city center and kind reception staff.

Room tip: Only useful to sleep for a night then leaving the next morning.
Date of stay: December 2024
Trip type: Travelled solo
Thank Osama M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Szymon Kozdron, General Manager at easyHotel Manchester City Centre, responded to this reviewResponded 29 December 2024

Dear guest,
Thank you for taking the time to leave us a review and we are sorry to hear that your stay with us was not to your standards. Full and detailed descriptions of our hotel can be found on our website and we encourage guests to review these before choosing to stay with us, please do not hesitate to reach out should you need help finding our website. All of our rooms come equipped with both AC and heating and our 24 hour reception is always open should guests need help using this. We are also very happy to provide additional duvets, heaters ect should the heating not be satisfactory to you. We would like to thank you once again for choosing easyHotel and hope to welcome you back again in the future.
Kind regards,
easyHotel team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2024 via mobile

I liked that this was a nice space, comfortable and good location. It had everything I needed travelling on my own so I would stay again when in Manchester. I think the customer service was also very good from the people I interacted with at the hotel.

Date of stay: December 2024
Trip type: Travelled solo
Thank 486chelseae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Szymon Kozdron, General Manager at easyHotel Manchester City Centre, responded to this reviewResponded 18 December 2024

Dear Guest, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.
It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.
Team easyHotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2024

The room was clean, comfy, and had everything I needed. It was great to have loads of bars, restaurants, and coffee shops right on the doorstep—easy to explore the area. The hotel is in a prime location, yet it’s still nice and quiet inside, with a pleasant atmosphere. The staff were incredibly friendly, and for the price, it was really good value for money.

Date of stay: November 2024
Trip type: Travelled solo
Thank willowm62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Szymon Kozdron, General Manager at easyHotel Manchester City Centre, responded to this reviewResponded 18 December 2024

Dear Willow, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.
It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.
Team easyHotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2024

DO NOT STAY IN THIS HOTEL. It is the worse hotel we’ve ever stayed in, in fact I would not call it a hotel, they are box rooms in an old mill or warehouse. I have never seen a room so small, there are no wardrobes, no shelves, no cupboards, just 2 hangers fixed to the wall, the walls are paper thin, there are no facilities and even though it is classed as a budget hotel, it is still over priced for what it is. We only took it as we were looking for something on the last minute but I was still shocked when I saw it. Location wasn’t that good for us either with bad feet, we thought we would be in the centre of the northern quarter but it’s at the very far end next to Piccadilly. The only things in it’s favour are that it was exceptionally clean and the bed was comfortable so for that I would give it a generous 2 out of 10.

Room tip: Don’t stay there
Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Irene R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Szymon Kozdron, General Manager at easyHotel Manchester City Centre, responded to this reviewResponded 14 December 2024

Dear Irene,
We would like to thank you for taking the time to leave us a review and are sorry to hear that you did not enjoy your stay with us. Detailed descriptions of our hotel and facilities can be found on our website and we encourage guests to read these before booking to make sure that it is the right option for them. Nevertheless we hope to welcome you back at one of our many locations at some point in the future.
Kind regards,
easyHotel team.

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