I like the computerised checking in but had to queue for allocated room key, which was to be expected.
The welcome at reception was quite bright and cheerful with a Hawaiian theme.
The hotel has a dark appearance interior/decor.
Club room was 'average' sized with a large TV on the wall with Sky - 'brilliant'
We slept very well, as the room had dark coloured roller blinds: bed was large and comfortable.
Mattress had a brown stain and VERY off putting. As we were tired I requested an extra sheet to cover up the stain. Although this was reported at the reception desk but they did not appear concerned with no offer of changing the room or offering a solution.
Bathroom decor /tiling is not clinical in appearance ? poor workmanship/cleaning..... please see picture.
Location good with a variety of restaurants to choose from.
Parking and breakfast good.
Disappointed that there was no safe in the bedroom but I was informed that they can store valuable items separately.
Cleaning services needs to improve.
Prefer bedside lamps rather that floor lamps which were located the other side of the room.More
- Free Wifi
- Free Parking