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The Quality Hotel Dudley
Ranked #7 of 7 Hotels in Dudley
Reviewed 18 August 2017

Room was clean and tidy, mattress was soft. Down side was noisy road. Signs of wear and tear in hotel. Staff pleasant and friendly. Breakfast each morning was great. Well placed for our venue and nearby restaurants.

Room Tip: accessibility difficult with luggage due to stairs.
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  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank 2lark2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 22 of 454 reviews

Reviewed 12 August 2017

Attended a wedding here just over a week ago. The whole day was lovely. The organisation of the day went well all due to the staff who were friendly and polite. The wedding meal was delicious and a good day was had by all.

Stayed: August 2017, travelled with friends
Thank suepc_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

While the hotel us in a busy main road it's an ideal location for a visit to the Black Country Living Museum (10 minutes walk away) and the Dudley Port station is. 30 minute walk away for a speedy train into Birmingham City Centre. The hotel was lovely and clean , staff were wonderful and the English breakfast was delicious. 5 minutes walk away are a couple of pubs, Macdonalds , KFC - this is a great place to stay for visiting the area. We have booked again for our Christmas shopping trip.

Stayed: August 2017, travelled as a couple
Thank Beatnikbevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

Stopped at this hotel for two nights as it is close to Black Country Museum ( 40s weekend). On arrival we were booked in all ok came down for a drink and to book dinner only to be told they had not got the staff for the bar or dining room ( no mention of this on booking in), the only place to eat is along a busy main road. During the night a argument in a room close by woke us up, I rang reception, after several minuets it was answered and when I explained the phone was slammed down on me. in the morning I complained to reception but nothing was done. On arriving home after the disastrous two days I wrote to the hotel group who said they would investigate. I did get a reply direct from the hotel but that was just a load of excuses and no real apology. I could say a lot more just do not use this hotel

Room Tip: Just don't stay in any room
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  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Service
2  Thank frandad22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

Staff was friendly very helpful greeted when on arrival looked after luggage while went out checked in went to room was clean and tidy a great stay recommend to people breakfast was average guy serving was miserable needed customer service training no spoons for fruit the room was comfy and clean had a brilliant stay would use again

Stayed: July 2017, travelled as a couple
Thank amyjo1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Quality Hotel Dudley

Address: Birmingham Road, Dudley DY1 4RN, England
Region: United Kingdom > England > West Midlands > Dudley
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Dudley
Price Range: $65 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Quality Hotel Dudley 3*
Number of rooms: 72
Official Description (provided by the hotel):
The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more   less 
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Also Known As:
Quality Inn Dudley
Quality Hotel Dudley
The Quality Hotel Dudley West Midlands

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