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Review Highlights
Good day out but could do with a few improvements.

Enough to do for all ages as they have now added a playarea. The jumping area i do feel is priced... read more

Reviewed 3 weeks ago
Daydream734501
via mobile
Nerf Party!

Our 8 year old daughter had her birthday party at That Fun Place (at Jump Xtreme). She chose to... read more

Reviewed 1 week ago
LindsayLancs
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Reviewed 29 March 2018

Our daughter had her 10th birthday with a guest list of almost 60 people. Despite the numbers, all the staff/hosts were very helpful, patient and accommodating. This is npt forgetting the food, cafe and cafe staff. All the children were well entertained and they simply loved it. Thank you. Bim

1  Thank bimakins14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg S, General Manager at Jump Xtreme, responded to this reviewResponded 14 May 2018

Hi we loved hosting your party and to get this feedback is great. We had never hosted a party that size before and we loved it too.
That the children loved it is what we do oour jobs for. Thanks and see you soon.

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Reviewed 12 March 2018 via mobile

Had our son’s 7th birthday party here and it was excellent. Our party host, Sean, was great with the kids and kept us informed of all goings on. He sure we had an opportunity to take a group photo. It was well organised, professional and stress free from start to finish. Very impressed.

1  Thank Clownmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg S, General Manager at Jump Xtreme, responded to this reviewResponded 14 May 2018

Thanks for the great review we really appreciate it.
Sean is now our Party co-ordinator he has done such a good job for us.
These reviews make the job they do really worthwhile.

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Reviewed 24 February 2018 via mobile

Visited jump Xtreme with my husband & two children (aged 13 & 7). The online booking was a bit of a nightmare. I tried ringing a few times, but no one answered. However, eventually, I was able to make our booking. We went for the ‘family jump & dine’ package. £30 for an hours jump for 2 adults & 2 children with pizza, chips & a drink each after- great deal. (Socks are £2 a pair extra)

Plenty of free parking available at the venue, so parking was not a problem.

We all enjoyed the jump experience. It’s good fun & great all round exercise.
Good staff presence on the trampolines ensure jumpers remain safe. Under 7’s must be accompanied by a paying adult.

The place just let us down on the food side. Pizza & chips- you would think you can’t go far wrong!

The cafe was pretty grubby. Dirty tables everywhere & the staff both appeared very inexperienced, struggling with the till etc. The pizzas came out barely cooked- and were so, so cheap . The chips were burnt, and the soft drinks far too watered down.

In summary, I would visit again as we had good, clean, family fun, but I wouldn’t eat here again unfortunately.

Thank Gemma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg S, General Manager at Jump Xtreme, responded to this reviewResponded 14 May 2018

Hi Gemma,
Thanks for the feedback. I am dissapointed that you were let down by the food. We pride ourselves on the whole experiance when you visit us at Jump Xtreme. That the cafe was dirty and the food not up to standard is not acceptable.
Please be assured that we will take steps to make sure this won't happen again.

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Reviewed 24 February 2018 via mobile

Took our kids of ages 2,8 and 9 after reading the website saying it had small trampolines for toddlers to use for free with paying customers.
Arrived to find out this wasn't the case anymore and that we must pay £7.50 for our 2 year old to use the soft play area.
I was also told this wasn't on the website to which I provided proof of it being there.
This left us having to look after a 2 year old in the play area whilst the older 2 were left unattended on the trampolines as both areas were blocked so you couldn't see the other.
The £7.50 is excessive for what's in the area.

A mega let down for the price paid!

Thank Ashley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg S, General Manager at Jump Xtreme, responded to this reviewResponded 14 May 2018

Hi we are sorry for the mis-information on our website at the time. This has been rectified. Unfortunatley under 4's aren't allowed on the trampolines outside of our Tots and family sessions. On this occasion we let you down and i am sorry for that.

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Reviewed 12 February 2018

Hi came to jump extreame for my grandsons party it was totally unorganised left waiting for 20 minutes while forms were filled in kids had no idea were to go staff we not interested just standing there chatting the staff in charge of party room was stressed out total disappointment don't go and cost 230 pounds for the party waste of money

1  Thank tonydev2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg S, General Manager at Jump Xtreme, responded to this reviewResponded 13 February 2018

Hi we are sorry your experience with us wasn't up to our normal high standards.
We always ask all our trampoline party's to arrive 30 minutes before the party start time so we can ensure all our guests have valid waiver forms that are up to date on our online system, hence the need for the forms. We ask for full names and date of birth.
Your Party Host should have introduced themselves and explained this process as everyone arrived.
This clearly didn't happen so i apologise.
The party should have been greeted by your host from our dedicated Party Reception away from our main reception area.
Here the host issues wristbands and socks in preparation for the party. The Host then gets the children on to the courts and deal with the party from start to finish.
We take great pride in the quality of our party's and how they are hosted so i will look further into this.
If you email me direct with the Time and Date of the party i will investigate further and get back to you.
please email bolton@jumpxtreme.co.uk
Kind Regards
Greg

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