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“Understaffed!”

Hollywood Bowl Bolton
Ranked #15 of 26 Fun & Games in Bolton
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Attraction details
Owner description: Situated on Middlebrook Retail and Leisure park, Hollywood Bowl Bolton is the leading family day out in the area serving the people of Wigan, Bolton, Chorley and North Manchester. We're just a few minutes from the M61 and A6 and the park offers substantial car parking. A few minutes by foot from Horwich Parkway Railway Station with good links to Bolton , Manchester, Preston and Chorley. We are in close proximity to the Macron stadium. We offer a fully licensed bar, substantial diner menu and great selection of amusements as well as being the largest bowl in the area serving families, corporate groups and friends out for great time.
Useful Information: Bathroom facilities, Activities for young children, Food available for purchase, Wheelchair access, Activities for older children
Reviewed 6 April 2018

Massive queue at reception, waited for over 20 mins despite pre booking.
The lad on reception was excellent (Robson) but clearly had no help from anyone! Really felt for him but he remained positive & got through the queue the best he could!
Rest of the place was untidy & had big queues.
I know it’s half term & busier than normal but management need to look at staff levels, the were all working really hard in impossible conditions, with no help at all!

Thank crt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"rainy day"
in 3 reviews
"helpful staff"
in 2 reviews
"fun"
in 20 reviews
"bumper"
in 4 reviews
"shoes"
in 4 reviews
"activity"
in 2 reviews
"round"
in 4 reviews
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5 - 9 of 81 reviews

Reviewed 26 March 2018

Queues on arrival.
Finally got on a lane.
Interminable wait every time we went to the bar. Drinks expensive. Glasses dirty.
People pushing in as the staff weren't clued up enough to note the order of people waiting to be served.

Massive room for improvement.

Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

Better bowling alleys to go to & also that cost slightly less. Lane areas dirty, lane we used didn’t score correctly, second lane we got moved to then didn’t score right. Staff didn’t seem to care, no apology or compensation.

Thank ljbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

Great fun with the family with a nice lively atmosphere
Only negative was there were drinks and empty plates left on our bowling lane and seating area which the member of staff took away after we informed them. Should have been cleared before we were given our bowling lane.

Thank Feroz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 February 2018 via mobile

Went as a family group . What a busy place . But it was a Saturday night , very loud and noisy , a lot of families there . Hadn’t been bowling for a while but it was good fun .

Thank martha1first
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Wigan, Greater Manchester
 

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