We arrived on 14th September after booking through an online company called Holiday Extras.
We were travelling to Orlando the next day so had 6 suitcases with us.
When we checked in we were told our rooms were across the courtyard ( not ideal).
When we got in to the other building we then realised there was no lift!
When we went back to reception there was only 1 young lad on duty. He offered to help us up the stairs with all the cases,. We were a party of 3 adults and 3 children under 11 and I personally had recently had back surgery so could not help. APPALLING for such a large company. Our rooms were warm and we had to have fans in the room.Needless to say the 2 other adults in the party ( both ladies) had to carry the cases down in the morning!
I contacted Holiday Extras who offered me 15% off my next booking .........NO CHANCE of booking with them again hotel was desperate
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- Also Known As:
- Ramada Crawley Gatwick Hotel Crawley
- George Hotel Crawley
- Ramada Crawley Gatwick West Sussex