We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fresh food at a good price and helpful staff (women).”
Review of Imperial Palace

Imperial Palace
Ranked #61 of 402 Restaurants in Harrogate
Certificate of Excellence
Cuisines: Chinese, Malaysian, Thai
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: After-hours, Dinner, Delivery, Reservations
Reviewed 20 March 2018 via mobile

Really enjoyed our meal on Sunday evening. Restaurant was almost full which proved to be a good sign.
The food was very fresh, well cooked and at a good set price.
The female staff were really helpful. The only reason for not giving full marks was the attitude of male staff. Robot like - just took our money and tip without any reference that we were customers. Really poor attitude.

Thank P M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (532)
Traveller rating
Traveller type
Time of year
Language

35 - 39 of 532 reviews

Reviewed 18 March 2018 via mobile

Visited this evening to celebrate a family birthday. The food was ok the whole experience was let down by the woeful customer service. The waiter working / serving on the top floor of the restaurant was rude, unhelpful, impolite and lacked an understanding of good communication with the people who visit, pay and keep the business operating! Probably won’t go again....

Thank lythgowfamalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

Stumbled across this little gem while on an overnight stay in Harrogate
Had a delicious meal with great service and fantastic value for money
It’s not a Chinese help yourself buffet you just pay a set price and order whatever you want from the menu. Choices and food were superb. Freshly cooked and delicious.
Would definitely recommend

Thank elaine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Staying in Harrogate we fancied a Chinese, can’t beat a Chinese where ever you are in the world.

Found this little gem just off the main high street! All you can eat buffet but with a slight twist. You pick from the menu and they bring it straight to your table (freshly cooked) rather than getting up to a buffet table.

We shared the mixed start which we was more than enough. Followed by 3 fantastic mains, Kung Po Beef, Crispy Shredded Beef, Duck in Plum sauce accompanied with noodles and boiled rice it was the stuff of dreams!! Cooked well, tasted nice and was very quick it was a lovely dinning experience.

Staff all friendly. Kept us topped up with drinks and checked on us enough times.

Very good little restaurant and would highly recommend to anyone.

Thank walkerchristoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

As we were 2 adults and 2 children (under 7) we asked if we could eat A la Carte, as we did not think the buffet would be good value for the children. The restaurant agreed, however we did get the impression that they were not happy with the idea. The food came out very quickly which suited the children, but suggested that it was not as freshly cooked as it could have been. The food itself was OK, but did lack some depth of flavor. We also ate a desert but as mentioned in previous reviews, these are quite pricey and push up the cost of the meal. You do get the impression that the restaurant prefers if people are eating from the buffet menu as we often found it hard to contact the staff when to get drinks/deserts & the bill.

    • Value
    • Service
    • Food
Thank hyndlegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Imperial Palace also viewed

Harrogate, North Yorkshire
 
Harrogate, North Yorkshire
Harrogate, North Yorkshire
 

Been to Imperial Palace? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing