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All reviews the club lounge holiday inn car park chocolate bar dairy milk pillow spray complimentary water and chocolate ihg member hotel is modern huge bed early check floor room town centre mini bar bars and restaurants fire alarm good nights sleep
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Reviewed 29 April 2017 via mobile

Wow. Loved this place. Really beautifully refurbished hotel. Stayed on the 8th floor (club rooms) really lovely room. Massive bed for 1! Bathroom looks like they could have spent a bit more time doing it up but I was still fine.
Be great when they get the club lounge sorted. Bit of an odd route to the restaurant but shows that they have great conference facilities!
Breakfast was good. Staff very good throughout.
Nice bar downstairs. Great parking facilities and a 5 min walk to the centre.
Would recommend to all and will definitely return with the Mrs and kids.
Go. Enjoy.

Stayed: April 2017, travelled on business
Thank Joynesie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, General Manager at Crowne Plaza Harrogate, responded to this reviewResponded 3 May 2017

Many thanks for your feedback, I am glad you enjoyed your stay.

Best regards,

Nicolas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2017

I stayed here several times when it was a Holiday Inn, and was back in Harrogate on Tuesday to find it has been upgraded to a Crowne Plaza.
The lobby has been refurbished and looks excellent, as does the bar which is a very cosy place for a drink in the evening, with a terrace if it's warm.
My 6th floor room was very spacious and spotlessly clean. The bed was massive and very comfortable- they also provide sleep therapy ointment and spray which was a novel idea- can't say i noticed any difference though!
I ate there in the evening and the food was really good, breakfast is great too.
Location wise it's a 5 minute walk into town and connected to the HIC by walkway.
I'd say i hope to be back soon, but i need not hope as I'll be staying again in a couple of days- that should be recommendation enough!

Stayed: April 2017, travelled on business
1  Thank AlexJ262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, General Manager at Crowne Plaza Harrogate, responded to this reviewResponded 3 May 2017

Thanks Alex, see you in a few days. Thank you for sharing your recent visit.

Best regards,

Nicolas

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Reviewed 27 April 2017 via mobile

Just upgraded from a holiday in and nicely done too. Didnt eat in for dinner as there are so many places to eat in Harrogate. Breakfast was good and plentiful. My usual gripe about additional car park charges when you have to park there anyway.

Stayed: March 2017, travelled as a couple
1  Thank robbiecross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, General Manager at Crowne Plaza Harrogate, responded to this reviewResponded 27 April 2017

Thank you for feedback, I am pleased you like the refurbishment changes and your visit overall. The discounted fee for our secure undercover car park is the norm for town/city hotels. Some prefer to hide it in the room rate, but we choose to remain transparent.

Best regards,

Nicolas

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Reviewed 27 April 2017

Really liked our stay at the crowns Plaza. The hotel is well laid out the decor is stylish and modern. The staff are well trained and very polite. Our double bed was huge and very comfortable. Excellent location for the centre.the breakfast was good quality with plenty to choose from. The bar is spacious and reasonably priced. Will use again.

Stayed: April 2017, travelled as a couple
1  Thank Johnnee40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, General Manager at Crowne Plaza Harrogate, responded to this reviewResponded 27 April 2017

Thank you, we are pleased you enjoyed your visit.

Best regards,

Nicolas & Team

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Reviewed 26 April 2017

We returned here with a complimentary stay as we had bad major issues last year. This visit was very disappointing as the room was below standard. Torn wallpaper, no bulb in the standard lamp & a seriously bad crack right across the wash basin which was dirt filled. Breakfast was not good either as service was non existent & a waitress laying tables was handling cutlery by knife blades & forks by the prongs - yuk Totally unhygienic. Needless to say we will not return..

Stayed: April 2017
Thank Barbara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, General Manager at Crowne Plaza Harrogate, responded to this reviewResponded 27 April 2017

Thank you for your feedback, I am sorry if you felt you would not return. Given that we have just completed a full refurbishment I am surprised about your bedroom observations but I will discuss your review with the Team.

Best regards,

Nicolas

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