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All reviews deluxe room leisure centre lovely hotel kids club bar food enjoyable stay min walk would highly recommend this hotel wedding reception short break steam room staff were lovely hotel bar full irish both mornings both nights saturday night
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8 - 13 of 2,269 reviews
Reviewed 4 weeks ago via mobile

Stayed here for 2 nights the rooms were lovely so comfy nicely decorated. Staff were helpful & friendly. Would definitely recommend & stay again. Around a 10-15 minute walk to the centre not even €10 in taxi.

Date of stay: November 2018
Trip type: Travelled with friends
1  Thank sheenad84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this reviewResponded 4 weeks ago

Dear Reviewer,

Thank you for your amazing 5* review.
I am delighted to read you will recommend Hotel Kilkenny to your friends & family.

Many thanks for choosing Hotel Kilkenny and we hope to welcome you back soon.

Warmest Regards,
David Byrne
General Manager.

We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware of all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It was a great way to spend my birthday. The staff were very welcoming and very friendly ill recommend this hotel to people we both love going down to this hotel. The town is quiet close and its a grrat city to go to.

Date of stay: May 2018
Trip type: Travelled as a couple
2  Thank HeaneyAngela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this reviewResponded 4 weeks ago

Dear Reviewer,

Many thanks for your great 5* review.
I am delighted to read you will recommend Hotel Kilkenny to your friends & family.

Thank you for choosing Hotel Kilkenny and we hope to welcome you back in the not too distant future.

Warmest Regards,
David Byrne
General Manager.

We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware of all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We had our big day on the 20/10/18 and held our reception in Hotel Kilkenny in the orchard, right beside the gardens, downstairs. It was perfect The room was layed out beautiful, the food was excellent, the service was outstanding. Our guests and family were all very happy It was a great day and everything went smoothly. I wanted no delay on anything, food etc and that's exactly how it ran due to the excellent service and Joanne in weddings was so helpful in the lead up to it and on the day. Very happy with it all Mary & Cathal Kennedy x

Date of stay: October 2018
Trip type: Travelled with family
1  Thank MaryC4746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this reviewResponded 4 weeks ago

Dear Mr & Mrs Kennedy,

Many thanks for your fantastic review.
It is amazing to read your feedback and look forward to passing it onto Joanne. We are thrilled that your wedding was everything you hoped for and more.

Thank you for choosing Hotel Kilkenny for your special day.
We look forward to welcoming you back for your anniversary. Wishing you a lifetime of happiness together.

Warmest Regards,
David Byrne
General Manager.

We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware of all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed in the fabulous Hotel Kilkenny last weekend, 9th - 11th November 2018. We were a group of 88 adults. From arranging the weekend with Fiona Delahunty, to our visit this weekend I found all the staff to be very efficient, friendly, helpful and extremely professional.
During the weekend there was 2 weddings, so the hotel was extremely busy. Even so, the staff were never ruffled, they were calm and professional throughout.

The accommodation, food and service were all second to none.

It would be very hard to pick out any one staff member in particular for praise. They were all efficient, friendly and very professional.

We would have no hesitation in recommending this hotel and look forward to visiting again in the near future.

Room tip: We stayed in room 233 which was lovely
Date of stay: November 2018
  • Trip type: Travelled with friends
    • Rooms
    • Service
1  Thank Gerry2013_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

In October we had the pleasure of having our Wedding Reception in the Orchard suite at Hotel Kilkenny.

Ourselves and all our guests agree that the venue was absolutely perfect.

The room was fabulously made up with great attention to detail.
Our requests were taken on excellently including hiring in different chairs.

Dinner service and evening buffet service were quick and had no shortage of servers. We were well looked after by staff on the run up to and on the day itself.

All food was excellent.

Rooms, decor and over all ambiance were top notch, extremely clean and modern.
Bar and other dining areas outside of reception room all have great design.

The private garden area of the Orchard was beautiful - we used it for emergency bridal photos and it was well used throughout the night.

I would highly recommend this Hotel for any Kilkenny based wedding - perfect for a big all out Irish wedding up until the wee hours!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Service
1  Thank 474Lee24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this reviewResponded 5 weeks ago

Dear Reviewer,

Many thanks for your amazing review.
We are so thrilled to read your lovely comments. We are thrilled that your wedding was everything you hoped for and more.

Thank you for choosing Hotel Kilkenny for your special day. We look forward to welcoming you back for your anniversary & wish you both a lifetime of happiness together.

Warmest Regards,
David Byrne
General Manager.

We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware of all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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