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“Don't want your custom” 1 of 5 bubbles
Review of The Earl of Desmond Hotel

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The Earl of Desmond Hotel
Ranked #10 of 14 Hotels in Tralee
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Don't want your custom”
1 of 5 bubbles Reviewed 5 March 2012

I have NOT stayed in this hotel and nor will I. When phoning to book a room for April at end of February we were asked to phone back on 3rd of march as the hotel was closed. When we phoned back on the 3rd of March we were told to phone back on 11th as they were still closed. I was puzzled by this as there was someone answering the phone. When I asked, the man explained that he had calls diverted to his mobile, I was interrupting him at home and he could not check availability.

He didn't tell us we could book online or offer to check online himself.

I can only assume he can afford to turn down custom.

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Travellingnuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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318 reviews from our community

Traveller rating
    116
    91
    54
    29
    28
See reviews for
56
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Tralee
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 December 2011

Had Sunday lunch there a few days ago and as usual it was excellent and great value...Mark

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 27 September 2011

We were staying overnight and had booked the room 2 months in advance . We specifcally asked for one of the newly renovated rooms and on arrival we were given a really REALLY bad room. I went to the gentleman on reception and showed him my email to the hotel . His reply was that he couldn't throw out the current guests who had decided to extend their stay.This was very maddening as there had been no wedding in the hotel , we were staying a Friday night so I would assume there no big rush on rooms on a Thursday and he said they had only 12 renovated rooms.
There was no apology . There is no point in using the website's " special request " .
The room was old fashion decor , there was a door to the next guests room and they might have well been in our room as we heard EVERYTHING. The shower rail was broken. The window frames were black with dirt and the items you would expect like a shower cap / iron were absent . The bathroom door wouldn't close properly . I will say the main lobby / dining room and bar were lovely and the breakfast was very good , but there is no room service . The reception staff are not very friendly. I would not recommend anyone to stay in this hotel . It may have been a different story if I had been in one of the renovated rooms .

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Doonan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Tralee hotels

Liverpool, United Kingdom
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 25 September 2011

Got to be the Best 3 *** Hotel I have ever stayed in,
From the Manager Mark down to the Room maids
you are looked after, Nothing is to much trouble.,
Food First Class, Welcome from Reception was wonderful,
even bar staff wear great.
If you stay YOU WOUNT BE DISERPONTED .

Room Tip: All Rooms First Class
See more room tips
  • Stayed October 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theleveller
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 25 September 2011

Picked up from Blackpool 06:40 ,journeyed to Chester ,picked up the coach and driver for the Irish part of the holiday. Then on to Anglesey for the ferry crossing to Dublin . Straight through Dublin and a straight forward drive to the Hotel arriving around 2100 hrs and a 3 course meal.
Hotel was very good, clean and pleasant set in countryside grounds, Entertainment in the evenings , wi fi in the bar and reception lounge , woke up to birds singing in the mornings .
Food , always a holiday issue was very good . Usual choice breakfast, the difference being i had not tasted the bacon , black pudding and suasages like that for a long time , it tasted excellent possibly because it was locally sourced. Evening meals consisted of 3 courses each with 3 choices of menu and if that was not enough the staff at mealtimes did their best to accomodate so you recieved your preference.
The holiday was five days, made up with 3 days of touring and visiting in the coach . They were The ring of Kerry , the Dingle Penninsula and Killarney.That made up our itinery and was more than enought to see that part of western Ireland. The views were spectacular , the people were warm and friendly,
A special mention for our coach driver Alan, who for me made the holiday ,with his knowledge of the places we visited , where we were, the local history and sheer entertainment . Thanks Alan . If you decide on this holiday with National Coach Holidays then i hope that Alan is your driver.
One thing i have discovered apart from Ireland is that the coach holiday had left me with no stress at the end of it , no travel to the airport , no squashed sardine enviroment for nearly six hours on board a aircraft which i can hardly sit down in, no transfer to the hotel , all hassle .!
I would recommend this holiday and the hotel .

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
21 Thank theleveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Earl of Desmond Hotel

Property: The Earl of Desmond Hotel
Address: N21 | Ballyseedy, Tralee, Ireland
Region: Ireland > Province of Munster > County Kerry > Tralee
Amenities:
Bar / Lounge Free Parking Restaurant Suites
Hotel Style:
#7 Family Hotel in Tralee
Price range (per night): $139 - $149
Hotel Class:3 star — The Earl of Desmond Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Earl Desmond Hotel Tralee
Earl Of Desmond Tralee
Earl Of Desmond Hotel

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