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“Not Impressed”
1 of 5 bubbles Review of Scotts Hotel

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Scotts Hotel
Ranked #25 of 39 Hotels in Killarney
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not Impressed”
1 of 5 bubbles Reviewed 7 February 2012

I was in Ireland on holiday last July from Australia, I found the bar staff here incredibly rude. Having enjoyed fantastic times in other bars/hotels/restaurants throughout Ireland & Europe, I will never return to this one.

Its an Irish pub best forgotten - purely because of the attitude of its staff!!!

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dieseldamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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910 reviews from our community

Traveller rating
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    37
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
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  • German first
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English first
Killarney
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

Really loved the spacious living area and standard of furnishings. The staff were very helpful and personable. The price was good value and the location in the centre of town was ideal. I have been singing its praises since returning to London and will no doubt stay again.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fabshe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 January 2012

Ive stayed in Scotts before and loved it but this time it was very disappointing. We arrived about 3pm on 27 Dec 12 and the room was freezing. I went to reception and was told they would sort it so we left and returned in about an hour and the room was still freezing. I again complained ( I never complain!), got no apology just a promise to sort it. I told them ring me when room was warm. This they did about an hour later but to be honest the room never really heated as I guess the heating had been off too long after Christmas break. The heating should have been on before I ever arrived. The tv was also broken but I only told them that at check out as we werent interested in tv. I emailed the hotel a few days later but got no reply and I also commented on their fb page but this was deleted. That is no way to deal with a complaint. That is why I am now writing this on Trip Advisor

Room Tip: Make sure room is heated!
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Scootermark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shady Side, MD
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

Scotts was difficult to find, but it turned out to be in great location Parking was included in the garage, but we did not need our car to go to the restaurants, stores and pubs in Killarney.

  • Stayed November 2011, travelled as a couple
    • Location
Helpful?
Thank shelllady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
395 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

Stayed here last night for New Years Eve and had a great time. Stayed with my boyfriend and another couple. Lovely hotel. Nicely decorated, cosy atmosphere. Room was very nice, spacious and spotless. Ate in the bar and food was very tasty, good service. Very centrally located, within walking distance of everything. We tried a few other bars around, but came back to the bar in Scotts at about 10pm and stayed there as it was actually the best out of all the bars we'd been to. Rang in the new year there, and stayed up drinking in the residents bar til about 3am. We got breakfast delivered to the room this morning. It was cold, but we didn't really mind as with the day that was in it we knew they were probably extremely busy with room service. All in all enjoyed our stay here. Price was very reasonable and would definitely stay here again.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LexiR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scotts Hotel

Property: Scotts Hotel
Address: Scotts Street, Killarney, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#26 Romantic Hotel in Killarney
Price range (per night): $113 - $365
Hotel Class:3 star — Scotts Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Scotts Hotel Killarney combines luxury, contemporary, and service in the heart of Killarney. With additional bedroom and deluxe suites and plush apartments, guests are sure to indulge in cozy comfort during their stay in Scotts Hotel. Additional features includes: Three on site bars, exclusive new Courtyard Restaurant and secure underground car parking. Located in the centre of a bustling town, and has been providing elegant accommodations and superior, friendly service for guest since 1930. ... more   less 
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Also Known As:
Scotts Hotel Killarney

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