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“Comfortable with breathtaking views”
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Roof top terrace of penthouse apartment
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Roof top terrace of penthouse apartment
King Size bedroom in the Penthouse apartment Twin bedroom in the Penthouse apartment
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Very good
119 reviews
Roof top terrace of penthouse apartment
King Size bedroom in the Penthouse apartment
Twin bedroom in the Penthouse apartment
King Size bedroom in the Penthouse apartment
Twin bedroom in the Penthouse apartment
Penthouse apartment
King Size bedroom in the Penthouse apartment
King Size bedroom in the Penthouse apartment
Penthouse apartment
Standard Apartment
Penthouse apartment living room
Penthouse apartment living room
Two Bedroom Standard Apartment Master Bedroom
Two Bedroom Standard Living Room
Kitchen
Two Bedroom Standard Apartment Master Bedroom
Standard Apatment Living Room
Two Bedroom Standard Apartment Twin Bedroom
Standard Apartment Sea Facing Balcony
Standard Apartment Sea Facing Balcony
King Size bedroom in the Penthouse apartment
King Size bedroom in the Penthouse apartment
King Size bedroom in the Penthouse apartment
Twin bedroom in the Penthouse apartment
Front of the house
Salthill Beach
Front of the house
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Galway, County Galway, Western Ireland

Reviews from our community

Very good - based on 119 reviews
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Reviews from our community

Date | Rating
  • Dutch first
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  • Polish first
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  • Any
English first
Dutch first
English first
French first
German first
Italian first
Norwegian first
Polish first
Spanish first
Swedish first
Any
English first
10April
Copenhagen
Level 5 Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Beautiful view the rest is average”
Reviewed 6 October 2014 for a stay in September 2014
3
people found this review helpful

We stayed for four nights in the three room penthouse apartment. The view is absolutely gorgeous the rest is no more than average and we were quite disappointed when we arrived after having seen the homepage and read the reviews at Tripadvisor. We had expected just a little bit of luxury bud didn’t find any at all. Though there was lots of space in the apartment the kitchen was tiny and not too well equipped
The third morning there was no water in the shower in one of the bathrooms. It was repaired but the next morning we had the same problem. The fire alarm started three times during our stay twice during the daytime and once at three o’clock in the morning. All were false alarms. Luckily the night alarm was the third alarm else we would have rushed out of the apartment in the middle of the night.

Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Oct 2014
Many thanks for your thoughtful feedback - we appreciate all guest comments and suggestions. We do apologize for the issue you had with one of the showers in your apartment. Unfortunately maintenance issues do occasionally arise and we do our best to resolve any problems reported to us in the most timely manner possible. We also investigate all fire alarms that occur in the building, and unfortunately the aforementioned incidents were due to guests late night cooking. We take on board all feedback received, and hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jenny M
Melbourne, Australia
Level 5 Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Tired and shabby”
Reviewed 2 October 2014 for a stay in September 2014
3
people found this review helpful

We were very disappointed. First, we were given a 6 pm check in which is unheard of! We arrived at 3 pm, so we were not happy. Second, the apartment we were given was a pokey little corner apartment which had seen better days. The bathroom was so small that the door almost brushed the toilet when you opened the door. The double glazing was in dire need of repair - there was water between the two sheets of glass. And the noise! We were kept awake most of the night because of traffic noise.

The general condition of the apartment was tired, dirty and shabby. I opened a drawer, and it was not clean inside.

The apartment was soulless. Not welcoming. It could have done with some bright pictures (for instance) on the walls.

I don't know how anyone could write the glowing reports as seen below. It almost seems that they stayed at another hotel. I cannot corraborate these statements as I am sorry to say that I strongly disagree with them.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view and the location.
Liked least: The noise and the condition of the apartment.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Oct 2014
Thank you for your comments, we appreciate all feedback. To save any further confusion, just to clarify - our check in time is between 2pm-6pm, and we request our guests approximate arrival time in advance so that we may try our best to prioritize the cleaning of our apartments ready for all arrivals. You had provided us with an arrival time of 'before 6pm', and unfortunately when you arrived at 3pm your apartment was still being cleaned. We did however have the apartment ready for you within 30 minutes. Regarding the size of the apartment, the layout of our one bedroom apartments are more narrow and compact than our 2 bedrooms - though most guests find there is still ample space for up to 2 people to be comfortable. Our location in the centre of the busy Salthill Promenade is one of our key selling points to our guests along with our close proximity to the beach front. Unfortunately this central location does of course come with an unavoidable level of street noise during certain hours, which some guests are more sensitive to than others. We are sorry to hear that you were not fully satisfied with your apartment, and always encourage our guests to come to our reception staff should there be any issues during their stay. We take on board all of your comments and always strive to make improvements for our guests. We hope to see you again in Salthill, and wish you all the best.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ThorsMomm...
Green Bay, Wisconsin
Level 5 Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Comfortable with breathtaking views”
Reviewed 25 September 2014 for a stay in September 2014
1
person found this review helpful

We loved the view and we didn't feel that the street noise was overly noisy. You have to expect some traffic in the background, but we had windows open and did not have any problems sleeping through the nightlife noises. Michael, the person working reception for most of our stay was wonderful. Gave us a thorough check in and was always happy to help us out with questions and problems. I think the housekeeping could clean better. The apartment could have used a deep cleaning. Also, the kitchen was poorly stocked and so we ate out more than we thought we would. No hardship there :) The furniture does lean towards the well used side, but it was comfortable and clean. We chose the penthouse and the view was spectacular and the room on the patio was sensational. Fully equipped with picnic table.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The patio with the spectacular view
Liked least: poorly stocked kitchen
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Oct 2014
Thank you so much for your kind words, and so happy to hear that you enjoyed your stay - you are more than welcome. We hope to see you again in Salthill in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lesley K
Omagh, United Kingdom
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Stay in Galway Bay sea view apartments”
Reviewed 31 August 2014 for a stay in August 2014

A very nice place to stay, car park was a bit tricky to get into at times and needs a good clean up, old cars etc. Apartment was nice, very clean apart from dining chair seat were filthy and needed cleaning and the two armchairs could do with cleaning or updating! Very convenient for shops, bus stop right outside door and very good service into town and back! Views from apartment are lovely (weather permitting) unfortunately we were very unlucky with the weather, overcast and raining most of the week! Apartments are on a main road which is very busy and noisy but after the first night didn't really notice it! Overall a very pleasant stay and I am sure we will be back!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Sep 2014
Thank you for your feedback and comments. We are pleased to hear that you enjoyed your stay, though sorry the weather did not turn out the best for you. We appreciate all your feedback and are always working to make improvements to our property based on the comments we receive. We hope to see you again the in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ratoath, Ireland
Reviewed 28 August 2014 for a stay in August 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
4 Sep 2014
Thank you so much for your kind words. Very happy to hear you enjoyed your stay with us and we hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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