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Reviewed 21 December 2017

From check in to departure we were looked after really well. There was a warm cosy feel about this fine 4 star establishment that would make you want to return. The highlight for my wife and myself was the delicious Afternoon Tea served by the fire in the beautiful Drawing Room. Our stay was brief but most enjoyable so we will return and for longer next time. Maria & Tony Reilly.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank 302irish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDNORyan123, Manager at The Ardilaun Hotel, responded to this reviewResponded 2 January 2018

Dear Maria & Tony,

Thank you so much for your lovely Review.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel.
We are thrilled to read that you have enjoyed the service provided by our wonderful Staff. We will pass on your lovely feedback to our team.

Once again Thank you for your review. We look forward to welcoming you back to The Ardilaun in the future. For the best rates book direct on our website or by calling +353 91 521 433

Kind regards,
The Ardilaun Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

Always loving staying at the Ardilaun, fantastic Hotel, staff are excellent and everything is always perfect. The hotel is beautifully decorated for Christmas and we visited the Christmas Market in Eyre Square.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank DelIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDNORyan123, Manager at The Ardilaun Hotel, responded to this reviewResponded 2 January 2018

Dear Guest,

Thank you so much for your lovely Review.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel.
We are thrilled to read that you have enjoyed the service provided by our wonderful Staff. We will pass on your lovely feedback to our team.

Once again Thank you for your review. We look forward to welcoming you back to The Ardilaun in the future. For the best rates book direct on our website or by calling +353 91 521 433

Kind regards,
The Ardilaun Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

The staff were the most friendly, courteous and understanding that I have met in all the years that I have stayed in various hotels. The food was fantastic and hot which was unusual considering how many people were at the wedding, usually you would find the food going cool by the time if would get to the table at large gatherings.
Thank you all for creating a friendly and homely atmosphere for an understandably hard time due to the groom's mother untimely death. We all really appreciated the efforts you made in making the day run as smoothly for the Bride and Groom, and also all your efforts in helping us when we needed aid (Breda Walsh). Thank you again to all the staff and management.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank O9961LJf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDNORyan123, Manager at The Ardilaun Hotel, responded to this reviewResponded 2 January 2018

Dear Guest,

Thank you so much for your lovely Review.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel.
We are thrilled to read that you have enjoyed the service provided by our wonderful Staff. We will pass on your lovely feedback to our team.

Once again Thank you for your review. We look forward to welcoming you back to The Ardilaun in the future. For the best rates book direct on our website or by calling +353 91 521 433

Kind regards,
The Ardilaun Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2017

This hotel has lovely friendly staff and is comfortable. We went here for lunch recently and like so many hotels the food is not great. My friend had salmon and I had chicken. The food was Luke warm and not at all tasty. We both thought it was expensive for what we got. Otherwise staff attentive and friendly and as we didn't stay the night I cannot comment on the Accommodation.

Date of stay: December 2017
Trip type: Travelled with friends
1  Thank Roisin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDNORyan123, Manager at The Ardilaun Hotel, responded to this reviewResponded 2 January 2018

Dear Roisin,

Many thanks for your review and your feedback regarding the hotel and our team. We are very disappointed to read your comments regarding our service and food quality. We would love the opportunity to speak to you. Please do contact us on 091 521 433 or email our Duty Manager: managers@theardilaunhotel.ie to discuss your experience in a greater detail.

We would like to thank you once again for your feedback and apologise for any inconvenience caused.

Kind regards,
The Ardilaun team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2017

This is our favourite hotel in Galway and we would reccomend it to anyone looking for a relaxing break.
It would benefit from a bed clothing update but otherwise everything is of a very high standard.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDNORyan123, Manager at The Ardilaun Hotel, responded to this reviewResponded 2 January 2018

Dear Kevin & Maggie,

Thank you so much for your lovely Review.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel.
We are thrilled to read that you have enjoyed the service provided by our wonderful Staff. We will pass on your lovely feedback to our team.

Once again Thank you for your review. We look forward to welcoming you back to The Ardilaun in the future. For the best rates book direct on our website or by calling +353 91 521 433

Kind regards,
The Ardilaun Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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