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Buswells Hotel
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Reviews (1,599)
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All reviewstrinity collegegrafton streetgreat locationirish parliamentleinster housenational librarygovernment buildingscharming hotelquiet streettriple roomwithin walking distancetemple barpublic areasrooms are smallthree nightscentral locationbar food
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1,289 - 1,294 of 1,599 reviews
Reviewed 7 April 2012

This hotel was lovely and the location was both convenient and safe. The front desk was helpful, courteous, polite and knowledgeable. My only suggestion would be to get a room other than the first one in the walk up path which can be noisy when guests are returning. There are numerous places to eat within a short, walking distance - we did not partake of the hotel restaurant. The price we paid for our 3 nights was an unbelievable value for what we received.

Room Tip: Avoid room 114 - the first along the stairwell.
  • Stayed: March 2012, travelled as a couple
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1  Thank NJLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buswellsmanager, General Manager at Buswells Hotel, responded to this reviewResponded 11 April 2012

Dar NJLass,

I really appreciate you taking the time to write this review on TripAdvisor. We are really happy that you had a good time and enjoyed your stay in Dublin.

It was nice to hear that you found our reception staff to be helpful and polite, we pride ourselves on the friendliness of our staff members.

Should you wish to return to the hotel in the future please feel free to contact the hotel reservations team to arrange a booking, and we look forward to welcoming you back

Kind regards,
Paul Gallagher.

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Reviewed 5 April 2012

Stayed for one night on a Saturday; check-in very smooth (Mary), Room smallish but very clean & comfortable bed. Breakfast is always very good with a great selection of Buffet foods + a cooked Breakfast to order; the location is first class - all in all, a very pleasant stay

  • Stayed: March 2012, travelled as a couple
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Thank aefb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buswellsmanager, General Manager at Buswells Hotel, responded to this reviewResponded 11 April 2012

Dear aefb,

Thank you for taking the time to write this review on TripAdvisor. I am really glad you enjoyed your stay in Dublin and made use of the location and facilities of Buswells Hotel.

If you ever return to Dublin we would love to have you stay with us again.

Kind regards,
Paul Gallagher.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2012

Most people don't read reviews for a hotel based on the restaurant in the hotel. But that's what I'm going to lead off with because of the curmudgeonly "waitresses" at breakfast.

Sure, it's a complimentary breakfast. But can you say grumpy? Irritable? Temperamental? Maniacal? That describes the waitresses serving this complimentary breakfast.

I went with a few friends recently, and it's "seat-yourself" as you walk in. On one morning, after my friend sat at a nearby table, the curmudgeonly waitress told her, "No, you'll sit here." That is a direct quote.

On another morning, who knows, maybe she was overwhelmed by the fact that there were a total of FOUR tables seated, but when another friend of mine was eating his omelette, because the other people at his table were done eating, the waitress went to take his plate. He asked the waitress if she could leave his plate, as he wasn't yet finished, and she simply stated, "No."

Maybe they were understaffed the entire week we were there, or maybe they're not paid enough. But I had never seen such a display of outright hostility.

The guest rooms are fine, the front desk staff are very nice, and the location is good, but unless you want to be treated with absolute contempt just for eating breakfast, if you stay at the Buswells, do NOT eat at this restaurant.

Room Tip: Rooms facing the street tend to get a lot of street noise, so I'd recommend asking for a room not facing the street. Also, you can't control the temperature in the rooms, so you wind up opening the window (even in the winter), and that's how street noise comes into play.
  • Stayed: March 2012, travelled with friends
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4  Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buswellsmanager, General Manager at Buswells Hotel, responded to this reviewResponded 11 April 2012

Dear Todd D,
Thank you most sincerely for taking the time to post a review of your stay with us recently. It is disappointing to read that you did not enjoy your stay. What you have described is certainly not our normal standard.
All comments we receive from guests we build upon to improve our product & service. I assure you that the comments and issues you have raised, will be dealt with in the appropriate manner.

Should you wish to discuss your issues further please feel free to contact me at the hotel directly.

We do hope to have the opportunity to welcome you back to the hotel again in the future.

Kind regards,
Paul Gallagher.

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Reviewed 3 April 2012

Spent four nights in March at Buswell's and we were very happy with the location and the hotel. Setup is a little odd - took the elevator up to the second floor and then went down a flight of stairs to get to the rooms, but not difficult unless you have terribly heavy location. The rooms were comfortable, the windows opened and the staff were extremely nice and helpful. They let us leave our big bags while we went out on a tour of the west coast and then helped us naviagate to the airport through the St. Patrick's Day parade. Quick walk to Trinity College, Stephen's Green and Temple Bar area. Would definately stay there again.

  • Stayed: March 2012, travelled with family
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Thank Debra007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buswellsmanager, General Manager at Buswells Hotel, responded to this reviewResponded 4 April 2012

Thank you Debra007. I really appreciate you taking the time out to write this review on TripAdvisor. We are delighted that you had a good time and really enjoyed your stay in Dublin.

I look forward to hopefully seeing you back with us again soon.

Kind regards,
Paul Gallagher.

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Reviewed 1 April 2012

My wife and I spent one night in March 2012 in Buswells Hotel. We were well pleased with the experience. The room and ensuite were good size, clean and well appointed. Breakfast was very good. The hotel is just next to government buildings and close to Stephens Green and Grafton Street.
We would come back.

  • Stayed: March 2012, travelled as a couple
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Thank Onwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buswellsmanager, General Manager at Buswells Hotel, responded to this reviewResponded 2 April 2012

Dear Onwards,

I really appreciate you taking the time out to write this review on TripAdvisor. We are really happy that you had a good time and really enjoyed your stay in Dublin.

I look forward to hopefully seeing you back with us again soon.

Kind regards,
Paul Gallagher.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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