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“impressed with the service”

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Auburn Lodge Hotel & Leisure Centre
Ranked #4 of 9 Hotels in Ennis
Western Ireland, Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“impressed with the service”
3 of 5 bubbles Reviewed 14 March 2012

had dinner there not so long ago it was fab nice food cooked well is what everbody should get when eating out.
After when my husband an i inquired about the leisure centre from the receptionist who was on duty, (who was very helpful,)
she seemed to be very busy but still took the time to deal with my inquiry which i appreciated
in my opinion its good staff that makes a good hotel...
i will be back

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sdillon076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrelandICH, Manager at Auburn Lodge Hotel & Leisure Centre, responded to this review, 28 March 2012
Thanks for the review. It is great to hear the positive feedback from clients. The Auburn Lodge Hotel is constantly improving the quality and service provided in all areas. The Auburn Lodge Hotel & Leisure Centre is an ideal base for visitng Ennis Town and touring the many wonders of County Clare & the West of Ireland. All are Welcome!
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909 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
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English first
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 9 March 2012

My boyfriend and I got a great two night deal to stay here. I did check Trip Advisor before our trip so I was sceptical arriving and I'm glad I did otherwise I would have been very disappointed. Our room was so plain and lifeless, some art work would have made all the difference and our concrete view left us with no desire to open the curtains in the morning.

The leisure centre is what makes the hotel a 3***. It is faultless. It's clean, modern facilities (such as a swimsuit drier) are such a contrast to the rest of the hotel so needless to say we spent a lot of time in the pool! The walk to the pool is an interesting experience as the closer you get to the pool the better the rooms get, as in they do a full circle. I'm not sure if it's luck whether you get one of these rooms or they can be requested but I would recommend trying it.

No doubt the staff are friendly but the receptionist we spoke to was so uninformed on Claire. We asked directions to get to somewhere in the Burren and her response was 'Oh I'm not from here' and the next lady said 'Why would you be going there, it's just rocks', and she then proceeded to tell us directions to Father Teds house instead! Not exactly the attitude we were expecting.

I wouldn't stay here again but it wasn't an awful experience, staff are friendly, the leisure centre is superb and we loved the 'rocks'!

Room Tip: Request the rooms beside the leisure centre.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WiseOwl_0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrelandICH, Manager at Auburn Lodge Hotel & Leisure Centre, responded to this review, 28 March 2012
Thanks for the review. It is very disappointing to hear your comments. We always welcome both positive and negative feedback from clients. The Auburn Lodge Hotel will continue to upgrade and improve service and standard in the bedrooms and all other areas within the hotel. The Auburn Lodge Hotel has full Leisure facilities, Car Parking on site, WIFI throughout the entire hotel, Conference and Wedding Suites along with other Meeting Rooms. All clients and specific requirements are catered for.
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Travellers are raving about these Ennis hotels

Galway
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 February 2012

My husband booked us a night away in the Auburn Lodge a few weeks ago. It's in a good location just outside Ennis on the Galway Road. We were checked in very quickly, our room was located at the back of the hotel on the ground floor. It was very spacious, clean and nicely decorated, the bathroom was the same. We had a drink in the bar before dinner, the bar is nice and big and it has a lounge area aswel. The only thing was the bar area was quite cold, as if they had air con on and there was no need for it. We had dinner in the restaurant and to be honest it was only average, we were a little disappointed with it. We headed back to the bar for a drink afterwards and there was live music, the musician was very good. Breakfast was fine but there could be more on offer they just had the basics. We went for a swim after breakfast, the pool area & changing area were spotless. They have a nice Jacuzzi, steam room & sauna. All in all the hotel was very nice, our room was lovely, food a little disappointing , good location and good value for money, and if your a Guinness drinker your in the right spot . Would stay again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CiDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrelandICH, Manager at Auburn Lodge Hotel & Leisure Centre, responded to this review, 5 March 2012
Thanks for the review. It is great to hear the positive feedback from our return clients. The Auburn Lodge Hotel endeavours to make all customers to have an enjoyable stay.
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Dublin, Ireland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 26 February 2012

The rooms here are very dated. Having said that I found the communal areas to be quite charming (apart from one Very OLD sofa in the hallway LOL). The beds definitely need to be replaced as I had a terrible nights sleep. The staff were very professional and helpful. We didn't have time to utilise the leisure centre, as we were really there for sight-seeing. The wi-fi connection was very good, although when asking for an adaptor (as they said they had them available in their literature), the only one they could offer did not work. The biggest let down was the lack of a lift or if there was one, we were not directed to it, nor could we find it (i.e. no signs or not in an obvious location). It was a bit difficult to get all the luggage up the stairs.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trillianv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrelandICH, Manager at Auburn Lodge Hotel & Leisure Centre, responded to this review, 5 March 2012
Thanks for the review. It is great to hear the positive feedback from clients. There is no lift on the premises. There is 55 rooms on the ground floor and 55 rooms on the first floor.
The Auburn Lodge Hotel has full Leisure facilities, Car Parking on site, WIFI throughout the entire hotel, Conference and Wedding Suites along with other Meeting Rooms. All clients and specific requirements are catered for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

Just back from a midweek break at this hotel has one of the reviews as noted the decor was dated,On the plus side the resturante and staff and food was very good.Just a short taxi ride to the centre of town where there are plenty off music pubs and resturants.Will be back.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leojake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrelandICH, Manager at Auburn Lodge Hotel & Leisure Centre, responded to this review, 5 March 2012
Thanks for your review. The Auburn Lodge Hotel & Leisure Centre is an ideal base for visitng Ennis Town and touring the many wonders of County Clare & the West of Ireland. All are Welcome!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auburn Lodge Hotel & Leisure Centre

Property: Auburn Lodge Hotel & Leisure Centre
Address: Galway Road, Ennis, Ireland
Region: Ireland > Province of Munster > County Clare > Ennis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Ennis
Price range (per night): $88 - $169
Hotel Class:3 star — Auburn Lodge Hotel & Leisure Centre 3*
Number of rooms: 100
Official Description (provided by the hotel):
The 3 Star Auburn Lodge Hotel & Leisure Centre is one of the leading Ennis Hotels which is famed for its traditional music and warm hospitality. The rooms at the Auburn Lodge Hotel Ennis are furnished with your comfort in mind and offer some of the best hotel accommodation Clare has to offer. The River Lodge Health & Fitness Club includes a Swimming pool, Gymnasium, Jacuzzi, Steam Room, Sauna along with four Beauty Treatment rooms, and is one of the most modern leisure facilities in the West of Ireland. Diners can enjoy traditional or continental cuisine at the Oyster restaurant. Tailor Quigleys Bar serves food all day and at night you can often enjoy a music session with many of County Clare's well known musicians. The Auburn Lodge Hotel in Clare is an ideal base for touring Bunratty, th Burren, Aillwee Caves and the Cliffs of Moher (20 minutes). Convenient to all local golf courses including Lahinch Golf Links Course. Shannon International Airport is just 15km away. ... more   less 
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Also Known As:
Auburn Lodge Hotel And Leisure Centre
Auburn Hotel Ennis

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