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All reviewsfirst classovernight dealtribute nightlovely hotelbottle of wineexecutive roommain coursespecial thankscourse mealbeefan overnight staydinner bed and breakfastcannot faultreception staffwedding receptionfrom start to finishexcellent value for money
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Reviewed 5 April 2018 via mobile

Great value for money. We stayed dinner bed and breakfast. Rooms OK size wise not huge but very comfortable. Our window looked on to car park very quiet.
Lovely conservatory to sit in for a drink before dinner.
We were offered full cooked breakfast in morning but declined was a bit early had toast and coffee.
What I liked was breakfast was cooked from fresh insteaed of buffet breakfast which sometimes is not warm.
Would return.

Stayed: February 2018, travelled as a couple
Thank robert09Newmilns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this reviewResponded 25 April 2018

Dear Guest, Thank you very much for your review. We appreciate the time you have taken to write this review. Keep your eyes peeled for more exciting deals. Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Received an overnight as a Christmas gift, I hadn’t visited the Carlton before but the hotel is lovely, very modern, clean and overall a very good experience. We had dinner and breakfast included in our stay, we had steak for dinner which definitely did not disappoint and the breakfast was lovely! The staff were very nice and accommodating. I would definitely recommend this hotel to friends who were visiting the Prestwick area or looking for an overnight somewhere different, we’ll be back!

Stayed: February 2018, travelled as a couple
2  Thank Discover-242608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this reviewResponded 25 April 2018

Dear Guest, Thank you very much for your review. We appreciate the time you have taken to write this review. Keep your eyes peeled for more exciting deals. Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

I was given a voucher from "It Is On" for a meal in the restaurant so my wife and I decided to book a room and stay overnight. On arrival nice looking place and very friendly staff. The room was an OK size with everything you needed but the decor tired. Ripped dirty wallpaper and stained old carpet. It seemed reasonably clean otherwise and the bathroom is nice although it appears that they have attached a headboard to the side of the bath. Our room faced directly on to the car park so we were forced to close the blinds and curtains and on doing so the lighting was very dim. The meal in the restaurant I enjoyed, a nicely decorated comfortable place with great staff and although it was a limited menu due to the deal I found two courses that I wanted. My starter of spicy wings was nice and my main duck stir fry really good. My wife enjoyed the pate but not so her main chicken crepes as the chicken was tough and chewy. Back at the room big bed which seemed comfortable but ended up not so. Don't know if it's memory foam but woke up early hours with lumpy bed and couldn't sleep, both my wife and I had aching backs. Also woken at 1 in the morning by a drunk male at the door. Room very very hot. The shower is very powerful, which is nice, but water goes everywhere and ended up standing in a bath as the water can not drain fast enough. Breakfast very nice with lovely staff, could have been hotter but tasty and good selection. Definitely not worth the £85 we paid 50 would have been reasonable. We won't be back

Stayed: March 2018, travelled as a couple
2  Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this reviewResponded 25 April 2018

Dear Guest,

Thank you very much for your review. We appreciate the time you have taken to write this review and would ask if you could kindly contact reception on reception@carlton-prestwick.com so that we can resolve the issues you have brought to our attention.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

My husband and I had an overnight stay here on the 15th March with the Black Friday DBB stay, and once again I must say it was absolutely terrific. We have been lots and lots of times to this hotel on their deals and it just gets better each time. The friendliness of all the staff and the comfortable and relaxed atmosphere is next to none. We have been to lots of hotels with overnight deals, but this is a hard one to beat. The meals as always were absolutely terrific and well portioned. Service was very efficient and friendly, and staff could not do enough for us. It was lovely to see Dean again who always gives us a warm welcome and is so kind and very capable in doing his job. Our meal was a real treat. Restaurant was very busy, yet staff were always helpful and very thoughtful. Breakfast as always was a treat and as usual was served by Nicola who wasted no time in dishing everything up to us whilst having a bit of banter with us. We look forward to our next overnight deal and hope it won't be too long in coming up.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Zara44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this reviewResponded 25 April 2018

Dear Guest, Thank you very much for your review. We appreciate the time you have taken to write this review. Keep your eyes peeled for more exciting deals. Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

Stayed here for two nights for Dinner Bed and Breakfast on one of these voucher deals, and there were no negatives on this hotel. It has been refurbished to a great standard.
Room was quite small but perfectly formed.I believe that all the bedrooms have been refurbished as well. Plenty of coffee and tea sachets available in the room.
Staff in every area were very welcoming,and unusually seemed to be all local.
We just left the car there and got the bus at the stop just outside to get in to Ayr and Prestwick to avoid parking problems. (and the bus was free with old folks' bus pass)
Food was good and well presented and althoiugh there was a set menu for the deal we were on you could upgrade to the a la carte menu paying the difference.

Room Tip: Rooms in the back are very quiet.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ledgie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this reviewResponded 25 April 2018

Dear Guest, Thank you very much for your review. We appreciate the time you have taken to write this review. Keep your eyes peeled for more exciting deals. Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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