Stayed here for 2 nights for the weekend. It is in a great location and the food was great however the hotel itself needs a lot of updating. It is pretty run down and could do with some extra TLC. smells very fousty, it's dark and needs some serious makeover. Room was adequate and nicely decorated but still overall finish isn't to a great standard. Had an absolute horrendous sleep both nights. The pillows were awful and the springs were poking into my back. I can usually sleep anywhere so to struggle sleeping there being uncomfortable both nights was not pleasant.
The food was delicious however was a slight delay on night 1.
Used the spa and gym the following day. Treadmill was broken so wasn't a great start. Equipment is fairly dated so won't attract many people. Had a nice swim in the jacuzzi and pool. However couldn't help but notice the staff member was constantly on his mobile phone and was paying no attention to customer care while hiding behind a pillar trying to do as little as possible.
I think customer care needs to be a priority within staff members as well as updating hotel. Not sleeping well for 2 consecutive nights really put a downer on the stay.
- Free Parking
- Breakfast included