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“Good quality accomodation Very nice people”
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Very good
2 reviews
The Inn exterior
The Inn exterior
Whale watching
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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Wick, Caithness and Sutherland, Scottish Highlands, Scotland

Reviews from our community

Very good - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Kettering, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Good quality accomodation Very nice people”
Reviewed 26 August 2014 for a stay in August 2014
people found this review helpful

Myself & my wife Charmaine stayed in Port Gordon which was a down stairs apartment, The apartment was very well equipped having everything that you would expect at home.
David the person looking after us during our stay was very pleasant and helpful, Hamish the Chef in the Storehouse was super helpful & friendly, my wife has a Gluten intolerance so upon arrival we ordered a 12" gluten free pizza and as they do not do a 12" gluten free pizza Hamish prepared 2 X 9" pizza's instead for her this I thought was above & beyond and at no extra cost on this occasion which I thought was very good of him.
The window blind was broken in Port Gordon and I reported this to David who quickly had this repaired for us it was supposed to have been done whilst we were on our day trip over to the Orkney Islands however it was not as the local tradesman was not in the area and I was not kept informed by David however this was quickly rectified the following day for us whilst we were out driving the North coast and when we arrived back to our apartment the window blind was fixed and a nice little note was left by David saying sorry for the delay in getting this problem fix as the local tradesman wasn't near by and it needed totally re-mounting however we was left a complimentary lunch for 2 in the storehouse anytime to be had before we go home.
My wife needed an ironing board & iron and this was quickly provided also.
Nothing seems to much for these people to make your stay a good one they really do go out of their way to ensure that you have a great stay.
The only issue myself & my wife had was that it was so flat in John o' Groats & the surrounding areas on the East coast unlike our previous Scottish Highland Holidays in Surtherland & the West coast however this to one side we made the most of our week away and David, Hamish and the rest of the retreat team were great.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: The service and time taken by David and Hamish going the extra mile
Liked least: WI-FI and mobile phone signal was super weak, Somtines a little noisy not very well insulated between top & bottom properties
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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