Myself & my wife Charmaine stayed in Port Gordon which was a down stairs apartment, The apartment was very well equipped having everything that you would expect at home.
David the person looking after us during our stay was very pleasant and helpful, Hamish the Chef in the Storehouse was super helpful & friendly, my wife has a Gluten intolerance so upon arrival we ordered a 12" gluten free pizza and as they do not do a 12" gluten free pizza Hamish prepared 2 X 9" pizza's instead for her this I thought was above & beyond and at no extra cost on this occasion which I thought was very good of him.
The window blind was broken in Port Gordon and I reported this to David who quickly had this repaired for us it was supposed to have been done whilst we were on our day trip over to the Orkney Islands however it was not as the local tradesman was not in the area and I was not kept informed by David however this was quickly rectified the following day for us whilst we were out driving the North coast and when we arrived back to our apartment the window blind was fixed and a nice little note was left by David saying sorry for the delay in getting this problem fix as the local tradesman wasn't near by and it needed totally re-mounting however we was left a complimentary lunch for 2 in the storehouse anytime to be had before we go home.
My wife needed an ironing board & iron and this was quickly provided also.
Nothing seems to much for these people to make your stay a good one they really do go out of their way to ensure that you have a great stay.
The only issue myself & my wife had was that it was so flat in John o' Groats & the surrounding areas on the East coast unlike our previous Scottish Highland Holidays in Surtherland & the West coast however this to one side we made the most of our week away and David, Hamish and the rest of the retreat team were great.
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