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All reviews wedding venue main building daughter's wedding ran like clockwork junior suite four poster bed burrell collection large bathroom night porter city centre would highly recommend this hotel full scottish breakfast fantastic hotel train station enjoyable stay haggis breakfast was excellent
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Reviewed 3 April 2018

We went with the room at the top, beautiful bedroom, nice cozy sitting room, en suite bath was away from the sitting room, huge slipper tub, modern shower and all the amenities, Restaurant was great, staff was spot on perfect. Offered to fix us a to go breakfast as we were leaving for the airport before they opened for breakfast. 5 min up the M8 from the airport, and lots of gas stations close by to refil the rental for the last time. Perfect last stop before headed homeward. (Night clerk did a great southern accent for my amusement at 4:30 AM!)

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank jimpQ2490OE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 3 April 2018

Dear Jim P,

Thank you very much for taking the time to provide us with feedback regarding your recent experience with us at Sherbrooke Castle. We pride ourselves on our guests experiences and we are delighted that you enjoyed your stay with us. Your generous review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

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Reviewed 2 April 2018 via mobile

We stayed here for 2 nights as part of a trip to see family. The hotel was just stunning and a wonderful location and with fabulous staff. We stayed in a Junior Suite and we’re not disappointed.
The breakfast was fantastic with real quality produce including beautiful Salmon & Ham in the continental breakfast, which is unusual but appreciated!
We had dinner here too, which again wasn’t a disappointment.
The staff were extremely attentive, even down to cleaning the tables (they were scrubbed, not just flicked over!)
My only gripe would be the whole Reservation/Check In process which means you need to pay a deposit and then part payment on the same card and then paying the remaining balance if paying by cash, as we were. I’m not sure where this new craze of paying in advance for your room but it was a fair faff having to partly pay on card too.
That said, I would definitely not let it put me off returning (which I shall) when I am back in the area for a visit.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank K4donna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 3 April 2018

Dear K4donna,

Thank you very much for taking the time to tell us about your recent stay with us at Sherbrooke Castle. We are delighted that you enjoyed your time with us. We pride ourselves on our guests experiences and are thrilled to read your review. Your kind comments are greatly appreciated and will certainly be passed on to the whole team. We believe the highest compliment to be return guests, so we very much look forward to welcoming you back in the future to Sherbrooke Castle.

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Reviewed 2 April 2018 via mobile

Dining at the Sherbrooke Castle Hotel is never a disappointment. The quality and presentation is 10/10 every visit. Whether you dine in the dining room or more casually in the lounge, the meals are just the same - perfection.

Date of stay: March 2018
Trip type: Travelled with friends
1  Thank Petalura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 3 April 2018

Dear Petalura,

Thank you very much for taking the time to review us. Your kind review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again and we look forward to welcoming you back in the future to Sherbrooke Castle.

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Reviewed 2 April 2018 via mobile

We can only stress if you are looking to have your wedding at this venue, look no further.

We started planning our wedding in December 2017 with the wedding date being set for March 30th, 2018. That is only 3 months for planning.

The Sherbrooke Castle have the wedding package that includes everything you can think of taking away the need to source external suppliers of service, starting from choosing your Minister right the way through to serving your cake at the evening buffet.

Our Wedding coordinators William, Claire and George have been nothing but professional. They took care of every detail. William in particular has the most amazing ability to bring calmness to any situation and focus on your day. He went out of his way to ensure our day was perfect and to ensure our guests received the very best in service. William understands exactly the stresses that comes with planning your wedding and his approach is to make you feel your wedding is his very first to organise. You would never believe the Sherbrooke Castle hosts over 100 weddings a year.

Most of our guests stayed over night at the hotel so rooms needed to be booked. The hotel also accommodated our early check-ins so that guests arriving on the day of the wedding could get in to their rooms to get ready for the ceremony.

We did not have a big extravagant wedding, we kept it small with immediate family. 30 people in total. Despite this as any bride knows, the stresses that comes along with ensuring your big day is perfect remains the same regardless of the size of your wedding. The Sherbrooke Castle made the journey palatable and handled every requirement with care and attention.

Again, if you are thinking of getting married at this venue, look no further. Ask for William to look after you and you will have the day you can only dream of.

Thank you William, Claire and George for your meticulous attention to detail, we will never forget our day and we look forward to visiting your lovely hotel again on our anniversary.

Merline and Malcolm Macaulay :)

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Miff1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 3 April 2018

Dear Merline & Malcolm,

Thank you very much for taking the time to review us. We greatly value feedback from our guests as it allows us to understand what we are getting right for our guests and also assists in identifying areas which we can focus on. We pride ourselves on our guests experiences, and we are absolutely delighted that you enjoyed your time with us. We are thrilled the day was such a success for you both. Your generous comments are greatly appreciated, and will certainly be passed on to the whole team. Many thanks once again, and we very much look forward to welcoming you back in the future to Sherbrooke Castle. May we also take this opportunity to wish you both many congratulations!

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Reviewed 24 March 2018 via mobile

A very enjoyable week at the hotel whilst being between buying / selling my home. Lovely rooms / amenities and staff. Thought it was great to have breakfast delivered to my chalet at no extra cost !! It was always my local but hadn't actually stayed before.

Date of stay: March 2018
Trip type: Travelled solo
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SherbrookeCastle, Guest Relations Manager at Sherbrooke Castle Hotel, responded to this reviewResponded 24 March 2018

Dear Kim L,

Thank you very much for taking the time to tell us about your recent experience with us at Sherbrooke Castle. We pride ourselves on our guests experiences and we are absolutely delighted to read your review. We are pleased you enjoyed your time with us, and your kind comments will be passed on to the whole team. Many thanks once again and we look forward to welcoming you back in the future to Sherbrooke Castle.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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