Booked an apartment in May for a stay in July. Booked early to get the best deal.
About a week before my stay I received an email saying my booking had been cancelled. I called to ask why and they claim I had phoned them to cancel, when I told them I hadn't they said a friend must of cancelled on my behalf.
Nobody knew where we were staying so that was impossible!
Told them I still wanted my apartment but funnily enough it was already booked, but they could offer me a much smaller apartment on a different street for more money which I didn't accept out of principal!
Reckon they fobbed me off with an excuse because they realised they could get more money for the apartment. Everywhere in Glasgow was booked up meaning we lost our weekend which had been planned for months.
My friends and I used to use these apartments a lot, we won't be booking again!More
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