Booked an apartment in May for a stay in July. Booked early to get the best deal.
About a week before my stay I received an email saying my booking had been cancelled. I called to ask why and they claim I had phoned them to cancel, when I told them I hadn't they said a friend must of cancelled on my behalf.
Nobody knew where we were staying so that was impossible!
Told them I still wanted my apartment but funnily enough it was already booked, but they could offer me a much smaller apartment on a different street for more money which I didn't accept out of principal!
Reckon they fobbed me off with an excuse because they realised they could get more money for the apartment. Everywhere in Glasgow was booked up meaning we lost our weekend which had been planned for months.
My friends and I used to use these apartments a lot, we won't be booking again!
- Official Description (provided by the hotel):
- Our serviced apartments Glasgow on Sauchiehall Street are located in the famous Beresford building which faces the Glasgow School of Art and the Kings Theatre, just 2 mins walk from Kelvingrove Park, leading to Glasgow University. It is the perfect pivotal location for visiting the city centre shops, the trendy West End plus their museums. George Square, Buchanan Street, Queen's Street Station and Central Station are only a short walk away. The Glasgow city apartments have their own Tesco Express Supermarket within the building as well as the CAPITOL Restaurant. Every possible convenience is located within a small radius. Also try our Merchnt City and West End branches. We also have a branch in Edinburgh too. ... more less
- Also Known As:
- The b Suites Glasgow City Centre Hotel Glasgow
- The B Suites Glasgow City Centre Scotland