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Reviewed 18 April 2018

Can highly recommend this hotel. The room was fully equipped and spotlessly clean.
Breakfasts were something to look forward to each morning. Staff were all extremely pleasant and helpful. The shuttle bus into St Andrews would be something we would use on a return visit.
Valet parking was very useful.
Could maybe have more staff in the pool and gym area for safety.

Room Tip: Ground floor rooms available for less abled guests. Lifts to upper floors and there are rooms with sea views.
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank GillyEnfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this reviewResponded 24 April 2018

Thank you very much for taking the time to post a review. I am very pleased to hear that you had a pleasant stay with us and found our staff helpful during your stay. We hope to have the pleasure of welcoming you back again in the future. J. Keating General Manager

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Reviewed 16 April 2018

A huge vote of thanks to the entire management and staff of the Fairmont St Andrews.
After several months of planning our daughters wedding we enjoyed a faultless reception at the Fairmont. This is a high class venue with efficient and friendly staff performing to the highest standard. Special mentions must go to Eleanor, Richard and Natasha for ensuring our day was a most memorable one. Not to forget the kitchen staff who provided us with an outstanding meal,beautifully presented and the waiting staff who clicked into gear military fashion for service. I cannot speak more highly about our experience. Truly the best.

Stayed: April 2018, travelled with family
Thank Colin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this reviewResponded 19 April 2018

Thank you very much for your lovely comments. I am delighted you received a great service for such a special and memorable occasion. I am pleased you had a faultless reception for your daughters wedding.

I hope we will have the pleasure of welcoming you back in the future, for another occasion.

J. Keating
General Manager

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Reviewed 16 April 2018

We were delighted to return to this hotel after a two year absence. So glad we did, as the refurbishment has made a huge difference. The hotel was rather ‘tired’ on our previous couple of visits, but so pleased to see it has been returned to its former glory. Staffing has also been improved, making this a very enjoyable visit indeed.

Stayed: April 2018, travelled as a couple
Thank Mags562013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this reviewResponded 19 April 2018

Thank you very much for this lovely comments. I am delighted that you had a better experience than during your last visit and really enjoyed your stay at Fairmont St Andrews.

I hope we will have the pleasure of welcoming you back again soon.

J. Keating
General Manager

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Reviewed 16 April 2018 via mobile

Afternoon tea was terrific with a good variety of small sandwiches and tasty treats - service was great.We enjoyed a comfortable night - everything was fine with only one fault which was that a fairly full bathroom bin had not been emptied before our arrival.Breakfast was of a high standard - service was excellent.The hotel was very busy and a few of the popular buffet choices were finished and needed to be replenished.We look forward to a return visit.

Stayed: March 2018, travelled as a couple
Thank Forsyth322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this reviewResponded 19 April 2018

Thank you very much for your review. I am delighted that you enjoyed our popular Afternoon Tea and received a great service. I am also pleased to hear you enjoyed your Breakfast.

We also look forward to welcoming you back soon.

J. Keating
General Manager

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Reviewed 16 April 2018 via mobile

The Fairmont is the best, with two extremely challenging course right on the bay of St Andrews. In April they only have carts available on one course, Kittock’s, Torrance you will need to walk. On both courses the views are amazing, and well the Golf is incredibly challenging if you are not used to 20-30 mile an hour winds. We each shot 15 over our handicap. Very friendly staff at both the course and hotel.

Stayed: April 2018, travelled with friends
Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this reviewResponded 19 April 2018

Thank you very much for your comments. I am delighted you had a great time at Fairmont St Andrews and enjoyed our famous - and challenging- golf course.

I hope we will have the pleasure of welcoming you back again in the future.

J. Keating
Genreal Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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